I have had several bad experiences here, from bad hair cuts to stylist doing her own thing in MY haed. BUT THE WORST of all was last week. I wanted a partial foil. The stylist seemed rushed and not very interested in what I wanted. Didn´t really let me explain, told me that foil in 2 or more shades of color doesn´t exist!
The result was....I couldn´t even see my highlights but of course...I could really see $110 going out of my pocket really fast.
No to mention that she RUINED MY PANTS!!! yes, bleach went in my pants.
When I told her I wasn´t satisfied with my color she started ARGUING with me, the client! she applied something (who knows what) to fix it, didn´t really work. I spent 3 hours there, starving to death, exahusted and having to deal with a crabby stylist!
I complained at the front desk; after making me pay full price; they called me saying that they would reimburse $60 for the highlights....about my pants??? they said they couldn´t do ANYTHIG and said they are not responsable for clothes damage. Is there something we sign agreeing on this? of course not!
NEVER COMING BACK, I DO NOT RECOMMEND THIS PLACE!