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Southland Mall Dental PA - Miami, FL - Reviews page 1 - Judysbook

Southland Mall Dental PA

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20505 S Dixie Hwy # 1383
Miami, FL 33189
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(305) 232-7982
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Southland Mall Dental PA - Miami, FL

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absolutely horrible experience! I cracked a molar and needed an extraction. I called them and got an emergency appointment for Wednesday right after dismissal because I am a teach...

Hortible Dentist 3/30/2016

absolutely horrible experience! I cracked a molar and needed an extraction. I called them and got an emergency appointment for Wednesday right after dismissal because I am a teacher. Dr. Alexander Goldstein recommended that I extract that molar plus a wisdom tooth and cleaning and then walked away without discussing anything with me. Then a young lady comes in to explain costs and I said none of it was a problem but I would like to only extract the cracked molar today and perhaps the wisdom tooth next Friday on a teacher workday. This dentist responded by saying that I had to do it all today or come back tomorrow at 2 pm because he had two 30 minute treatments to do first. Soooo, you can do two extractions but not one?! I explained that we are test prepping for state exams and cant miss work tomorrow to the young lady. He never spoke to me.....rude. She spoke to him in the hall and his response was, "That's her scheduling problem". So, I left with a cracked molar, my husband cancelled his appointment and we cancelled our sons as well. more

Bad customer service and they try to over charge 1/12/2016

Not honest at all! Our day stared we waiting outside 15 minutes after the time they're supposed to open then I realized that the girls seating in the Starbucks cafe taking their time to eat were the ones who came and open the door and looked at us without at least saying good morning. I was looking at them at the Starbucks thinking if they worked there and they were looking right at us and saw us waiting there. Very disrespectful and lack of management. After that when the hole bad experience came to the end they tried to charge me $400 and my son had an insurance. So I called the insurance gave the codes and they told that I wasn't suppose to pay anything to them cause they never received any authorization or those codes and they do cover all the job!! Then I realized that these people were trying to take my cash. Not honest at all. I have 4 boys, I ask for the x-rays and left. Now my kids are going to Main Street in Palmetto Bay and they are very happy there. more
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Editorial

  • In Short
    Cutler Ridge's mall got a makeover courtesy of Hurricane Andrew a few years ago but you'd never know it today. The owners recently revamped the mall with new tiles, plants and...

  • 12/4/2006 Provided by Citysearch

Additional information

  • Hours:

    Monday To Saturday From 10:00 AM To 09:00 PM Sunday From 12:00 PM To 06:00 PM
  • Neighborhoods:

    Cutler Bay

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