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South Point Hyundai - Austin, TX - Reviews page 1 - Judysbook

South Point Hyundai

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4610 South IH 35
Austin, TX 78745
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(512) 354-7057
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South Point Hyundai - Austin, TX
South Point Hyundai - Austin, TX
South Point Hyundai - Austin, TX
South Point Hyundai - Austin, TX
South Point Hyundai - Austin, TX
South Point Hyundai - Austin, TX
South Point Hyundai - Austin, TX
South Point Hyundai - Austin, TX

Reviews

( 35 )
( 2 )
( 0 )
( 1 )
( 10 )

Best

The Southpoint team was very thorough even scheduled time for a Hyundai engineer to look at my car. I usually do most of my own work on my cars and worked in manufacturing for ye...

Worst

This was my second visit and I was disappointed. I asked for an oil change and asked to check my steering wheel. He said I needed an alignment said it would be 89.99. I've only ha...

Warranty Investigation 4/10/2014

The Southpoint team was very thorough even scheduled time for a Hyundai engineer to look at my car. I usually do most of my own work on my cars and worked in manufacturing for years. The explanation of all issues was thorough and reasonable. The issue was resolved to my satisfaction. more

Great service and friendly helpful people. 4/7/2014

This was such a positive experience. The waiting area is very nice with t v, coffee, and snacks. And I appreciate that my service advisor came in frequently to let me know the progress. Car was so clean when it was done with service. Everything was great. more

Always the best!! 4/3/2014

From the courtesy of the staff to the quality of work they never fail to satisfy! Keep up the good work more

Best service I have ever had 4/3/2014

The service department has great people working for them. Your service is completed quickly and right. The staff are friendly and great to be around. The staff explain everything in detail about what is needed for your vehicle and you never feel like you have been taken. I will always return here for any issues with my car. more

Excellent Service Experience 4/3/2014

Everyone was so involved in making the service experience as painless as possible with caring attitudes and friendly greetings. more

PEOPLE 3/27/2014

I would snd I WOULD SEND MY FRIENDS THEIR. my friends their. more

Follow through whith what you say. 3/26/2014

When I purchased the vehicle I was given information that was not followed through by South Point Hyundai until I brought it to their attention. more


Service overwhelms 3/20/2014

We have been blown away with the service and attitude. Never been treated better than here. more

INCREDIBLE CUSTOMER CARE! 3/18/2014

Problem was not of their making but they stepped up and fixed our issue far above and beyond our expectations, and fast too! more

Awesome Customer Service 3/17/2014

Met and exceeded expectations on my recent visit. more


The quality of the vehicles and the willingness of the staff to help 3/8/2014

I have had multiple great experiences with this dealership. I have sent them family, friends, and clients of my own. Everyone has come back to me satisfied. Thank you Mike Palmer for going out of your way to make sure I've had a great experience! more

The staff, timeliness & thoroughness of the work. 3/5/2014

The people that work there are friendly & personable and really seem to care about their customer. The work was done quickly without sacrificing quality. Will definitely return in the future. more

Professional, courteous and prompt attention 3/2/2014

I was greeted and served by friendly personnel - I enjoyed a very comfortable waiting area with beverages to enjoy. I was particularly impressed that the Service Manager himself circulated thru the waiting area to ensure that everyone was being well taken care of. When he learned that I had been waiting to hear about my car he drove my vehicle back to the service bays himself. I was very impressed and he was very friendly. more


Excellent 2/24/2014

Excellent says it all more

Excellente service 2/22/2014

Excellent service more

Editorial review from Citysearch 2/17/2014

2003/2004 I had a little Dodge Dart cute little car, LOVED HER.. Grace I had only 3 months than one day 2004 about February first on a wet rain roads I sat waiting for a light and I was praying and thinking of all the things going on and things I had to do that day. I looked to my left there was a pretty teal truck going to my right. In front was a med SUV coming fast to stop I looked down and than I HEARD A CRASH... I looked up the pretty teal truck was facing the opposite way coming straight for me. It hit me and pushed my car into the dump truck behind me totaled my Dodge out. I sat there and a man came running up to see if I was alright, all I could think of don't confess I am hurt so I said to my knowledge I am fine... my cell phone was knocked to the floor and I heard my best friend screaming Brenda, Brenda are you all right. some she was calling me just when it happened & the phone flipped on where she heard all that was going on. They put me in this truck to wait to be examined. In the front seat was a young woman talking to someone telling them her brakes locked up. I remember her coming down to the light not slow either. Insurance paid for me to have a rent car for 2 weeks. My church friend asked me what are you going to do? I told her I don't know God opened the door for my dodge he could open the door for me another car even a brand new one if he wanted. Someone told me to go and push a button to see if I could win a car. I did, I told the young man who was helping me to check to see if I win the car what happen, he went and told his manager. I was still in shock and hurt over my loosing my little Dodge. BUT God used it for Good... The PEOPLE were WONDERFUL AND CARING, they helped me get a car at first I did not find a use car that My tall sons could fit in back that I liked. The team help me get a BRAN NEW VIBE... I put all but 4/5 miles on it. I still have my Vibe and If they were still selling them I'd buy a new one if I could but my job went to India. The whole Call Center went to India people lost their jobs, I loved working for Unisys for almost 7 years. helping people... BUT I WANT TO SAY THAT THE SOUTH POINT PONTIAC GMC was a wonderful team. They were caring, helpful and they sold me a car that I think is THE BEST. HARDLY HAD ANY PROBLEMS. 2014 now and it still is a great car even with the use problems threw the years. \r IF THEY WERE STILL SELLING PONTIAC VIBES I WOULD GO AND BUY ANOTHER IF I HAD A JOB... but for everyone to know THANK YOU FOR THOSE PEOPLE IN FEB. 2004 FOR SELLING ME A WONDERFUL CAR.... more

Total Breakdown 2/13/2014

I was stuck on the side of the HWY and was towed to SPH. The service rep greeted me at arrival and offered me the shuttle service immediately. The shuttle took some time, but the driver was very nice and a very safe driver. The rep contacted me with the work needed and made sure to find my extended warranty through an outside vendor to save me big money. I was told the work would take until sometime the following day. They called me early morning the following day and told me it was ready! Pick up was very easy and I paid the amount originally quoted. Great service! more
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Additional information

  • Hours:

    Mon-Sat: 9am-8pm Sun: Closed
  • Payments:

    Master Card, Discover, Visa
  • Neighborhoods:

    South Congress, East Congress

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