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South Motor Bmw - Miami, FL - Reviews page 1 - Judysbook

South Motor Bmw

16215 S Dixie Hwy
Miami, FL 33157
(305) 256-2200
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Main categories:

Car Dealers , BMW Dealers , Fuel Dealers

Related categories:

Automotive , Home & Garden , Utilities


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Wow, what a surprise. you wouldn't htink that going to a car dealership for service outside of your warantee would be any good... but these peoplea re pros. I just needed some s...


South Motors BMW, Miami, FL, has earned a failing grade (F) from the Southeast Florida chapter of the United States Business Bureau. Take a look -- cut and past the following in ...

Editorial review from Citysearch 1/19/2014

Tengo muy mala experiencia en este dealer. Hice un trade in. y se demoraron 25 días para hacer el pay off. Fatal!!!, tuve un pago tarde por el mal trabajo de este lugar. Esto no es todo. El auto que compre con garantía tuvo un problema en las luces, lo lleve a fin de año, se demoran un mundo en determinar los problemas, otro tanto en ordenar las piezas de recambio. Y por si fuera poco, cuando llegaron las piezas me llamaron para el re-emplazo. \r \r Hoy Domingo 01/19/2014 Hace 9 Días que tienen mi auto. Aun no me lo entregan. Solo me dan excusas: tenemos mucho trabajo, las piezas no llegan. En resumen: Son lentos, irresponsables, ineficientes... \r \r Estoy muy decepcionado de este lugar. mi próxima compra la haré en otro dealer, donde sean menos irresponsables. y por supuesto no los recomiendo. more

South Motors BMW Graded ""F"" by BBB. BMW Corporate Fails, Too 2/18/2012

South Motors BMW, Miami, FL, has earned a failing grade (F) from the Southeast Florida chapter of the United States Business Bureau. Take a look -- cut and past the following in your browser: Be forewarned. The dealership shut down its Facebook functionality disabling customers' abilities to leave comments. The dealership has deleted all negative comments placed by customers such as myself. Rather than using social media to make good on customer complaints -- thus demonstrating a commitment to service and customer satisfaction -- the dealership prefers to turn its back on wronged customers. An appeal to BMW Corporate Headquarters in Woodbridge NJ results only in a friendly woman willing to ""listen to your story"" but is not empowered to make good on the corporation's poor judgement in vetting dealers. DON'T BUY AUTOMOBILES OR SERVICES FROM SOUTH MOTORS BMW! DON'T BUY A BMW. The manufacturer wants your money. It doesn't care about your satisfaction. more

friendly service 5/31/2011

Wow, what a surprise. you wouldn't htink that going to a car dealership for service outside of your warantee would be any good... but these peoplea re pros. I just needed some simepl work done and they were very good and explained everything. i had a hose changed, brakes done, and all my oil and belt work came out cheap4er than the place i noramlly go. Great guys, good service, would recommend them to my friends. more

Worst Service Department in the city! 5/21/2011

Quite possibly the worst service department I have ever visited. Here's my story: I recently bought a new 2011 Mini Copper for my daughter. After a month, the plastic cover on the sun visor broke off. I setup appt at South Motors to replace, and after dropping off car, waited 2 hours to be told the part needed to be ordered. OK, so weeks go by, and no response to the part, until I get a survey a month later and I kill them on it. Within an hour someone calls me apologizing, to let me know the person that was supposed to order the part quit, and didn't place my order (??!!). By now I'm thinking this place is a little disorganized, but no worries. I make a follow-up appt and arrive to get the new visor installed. Now a new service advisor comes to me to tell me the cost is $130 for the part and installation. When I ask why I would need to pay anything, hios response is ""broken parts are covered under warranty"". Now I'm really pissed, and I tell him to just give me my car back. I figure I'll write a letter to them and complain later. By now I've wasted 2 mornings, and nothing's been done. Finally when I go get the car, I'm told the key's been ""misplaced"". After another hour, I'm told it was put in another customer's car, so they need to go pick it up. Long story short - it took me 3 hours to get my car, and no visor replaced. STAY AWAY FROM THIS PLACE!!! more

Best Experience 5/18/2011

I'm always a little hesitant when it comes to buying a new car. You hear all the horror stories, and it just makes me dread everytime I have to do it. I decided to check out South BMW because some friends of mine had good experiences with them. I can't emphasize how great my experience was. At no point did I feel uncomfortable, they even went so far as letting me keep a car as a loaner overnight so I could make up my mind. I love my car, and I look forward to whenever I can go back for service. Thank you again South Motors. more

Great service. Thank you. 10/30/2010

Excellent service for my 2004 BMW. Very knowledgeable staff and gave me a discount on the work (electrical engine throttle problem). I had already agreed to the initial price, then discounted the service after adjusting the hours and thanked me for bringing my vintage bimmer (2004 3 Coupe). more


I test drove and was negotiating a car at BMW South. After letting the sales representative know I was not sure I wanted to take the care, he then suggested I take the car for the day as a loaner. There would be no cost and I can return the next day without any obligation. I agreed to take the car and signed a Borrowed Vehicle agreement and provided them with my credit card and insurance, in case of any damages. Cons: unethical management, terrible customer service more

South Motors BMW's Service is Lacking and Unprofessional. 1/1/2009

I had been a long time customer of South BMW motors, at least a decade. I will never go back to them again after my last experience. I got a flat, they sent their tow company to come pick up my car. The man hopped in my car and drove it up the flat bed and damaged my rear bumper as well as leaving my car leaking fluids. I reported the issue right away. That was the beginning. I asked them to check everything out to make sure my car was ok. It took them 2 weeks to replace my tire. When I got my car back I noticed it was driving funny. I brought it back 2 times and was told everything was just fine. About 3 weeks later I had another tire blowout... Turned out the rear suspension was all messed up. So I decided to also have the rear bumper repaired at the time as well. They kept my car for 2 months, fixed my suspension, gave my car an oil change, replaced the tire... but they did not repair the rear bumper, instead they replace the front bumper. I still have a cracked rear bumper. Their associates were terribly rude when I came to pick up my car. They could not find my keys, then they could not find my car. Sadly I will never return to them. From now on when I need any work done on my car I will gladly drive out to Biscayne Blvd and not have to deal with the poor service that South Motor BMW provides. Pros: They have free coffee. Cons: Everything more

avoid!!! worst customer ever 9/2/2008

This is the worst BMW experience I have ever had. You pay more for a BMW, you expect better than average service. I had better service from Honda and Saturn, my previous cars! more
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