I took my family here after a library outing, there was only a car in the drive-thru lane and less than 4 cars on the lot! It took over 18 minutes to get our order, NO apologies NOTHING!!! 2 other cars behind us left without getting their orders! I emailed the company, got nothing back, yesterday I got a postcard in the mail for a FREE lousy hamburger!! Like one lousy hamburger will make up for my time and the expense of the orignal order! I would NOT recommend this location, if you are looking for a quick meal or friendly serivce!