They had my t.v. for over a month and ended up only temporarily fixing it. The customer service is extremely rude. They cannot fix simple t.v. problems, like an on/off switch, and claim that they've never encountered these problems before. It is hard to believe that in all the years they've been in business, power buttons are not their expertise. They also don't support their warranty policy. The receipt says that they have a 90day warranty. This is not true unless you have them try to fix it again - which if they couldn't fix it in the first place, why would you go back? They are a complete waste of time.