I took my car to have the fluid changed & was told the transmission needed replacement-used/ rebuilt best, new not a good option. Car was there about a week. I drove by on my way to and from work and it was in the same spot, day after day, near the street, so I could even see the pan dropped and sitting under the car - as it rained.
Finally got the car back, drove down the street to get the oil changed - only to have the tech call me into the bay to show me that there was water in the transmission fluid. So I drove back to Snider and asked them to please fix this - transmission fluid isn't supposed to look like ""Strawberry Quik"".
The transmission was never right. Every time I started the car it would drive for about a block and then pop out of gear. If I turned off the car, let it sit, and then started it again it would finally work, but it was a constant challenge. The third time I took it back and asked them to Please Get It Right the young man who was the office manager got in my face and screamed at me.
I never went back - and I cannot recommend that anyone else go, either.
Slow service, abusive-hot tempered young office manager, brush-offs if they don't want to get to you because they can't figure it out, only happy to see you if it's easy.
Pros: Loaner car
Cons: Slow service, excuses