JavaScript is not enabled.
Smith Furniture Svc - Norfolk, VA - Reviews page 1 - Judysbook

Smith Furniture Svc

Claim
marker
3618 Tidewater Dr
Norfolk, VA 23509
marker
(757) 623-0022
Incorrect info? Correct your listing

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

All reviews seem negative

Worst

Estimator missed scheduled appointment with me; when rescheduled, rep took my old mirror to use as point of reference to produce another and promised to return the old piece. Comp...

Not Customer Service Oriented 5/31/2005

Estimator missed scheduled appointment with me; when rescheduled, rep took my old mirror to use as point of reference to produce another and promised to return the old piece. Company rep did not call before coming to my home as promised to install; then was unable to install the new mirror as it was the wrong thickness. Company rep contacted me when the right mirror piece was ready; I said I would pick up the new and the old piece. At company store, rep could not locate the old piece and was unwilling to compensate me, even though their own employee assured me he would return it. Company rep offered to take $18 off the new piece (was $108) and felt no obligation to compensate for their error, save for offer to break the new piece they had cut. She was not at all customer service oriented. She was nasty. Pros: Nice estimator Cons: Unprofessional owner/, No customer service more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Additional information

  • Neighborhoods:

    Fairmont Park

Best Deals and Recommendations