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Sleek Surgical & MedSpa - Natick, MA - Reviews page 1 - Judysbook
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Sleek Surgical & MedSpa

1245 Worcester St . (at Near Sears)
Natick, MA 01760
(508) 652-0087
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Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA
Sleek Surgical & MedSpa - Natick, MA


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First let me just say that I have gone to a few different med spas over the past couple years but I was so glad I walked in to Sleek when I was shopping in the Natick Mall. I had...


I am terribly disappointed with Sleek medSpa in the Burlington (Mass.) Mall. The eastheticians have changed every few months (I've been there since 2006) and the next one say and...

Poor Customer Service 3/12/2012

I've been going to the Natick location since 2009 for Laser Hair Removal treatments. I have no problem with the technicians. They were all friendly and knew what they were doing. The sales consultants were a bit pushy. My issue with Sleek comes from them selling me additional packages once my original was up. This was back in the end of October 2011. When it was time for my appointment in December I got an automated message on my voicemail to reschedule. When I called the Natick location, the location was shut down. I received no notification that they were closed or would be closing. I would have never spent an additional $1978 knowing this location was closing. Now the closest locations are over 50 miles from me and that is too far to be consistently traveling to. I've called the corporate number (561-988-4098) and every time it goes to voicemail. They never returned any of my calls. One of the other locations gave me an email from someone in corporate (garreola@sleekmedspacom) Again no response. I never received any of the treatments and feel I deserve a refund. The other locations say they can't do anything and to contact corporate. How am I supposed to contact corporate if no one ever contacts me back! This is the worst company and customer service I have ever dealt with. If you are looking to have laser hair removal done, I would suggest going elsewhere. There are many locally owned companies now with better prices and service. more

Awful 6/26/2011

I was not pleased with this place at all. I signed up for the Lifetime plan where you pay for so many treatments and then the rest are basically free for life. According to the contract you have to make an appointment every 10 weeks and not more. I now see why because in my opinion and experience the laser only slows the hair growth, instead of getting rid of it permanently. I go to school 5 hours away and was unable to make an appointment within the 10 weeks because i could not come home. When I asked the receptionist if this would be okay she said yes. This was last august. Last week when I was there they told me I did not qualify for the lifetime package anymore because I breached contract back in august and ""corporate is becoming more strict"". Don't get me wrong I understand I violated contract but what was i supposed to do, leave school and miss out on my education just for a laser hair removal appointment? I do not think this is fair and since when can ""corporate"" decide when and when not to be strict. It's not my fault they are losing money. more

I Love My Results!! 12/27/2010

To Sleek: thank you my results from my chemical peels are fantastic! My skin so looking youthful and feeling smooth. When I walk in I am always greeted with a friendly smile from the girls who sit at the front desk! During my treatments the girls are so nice and thorough. Each time I leave Sleek my skin is smoother and brighter. I've recommended Sleek to all my friends. I am appalled at all the negativity that other people have written because I have never experienced that. Keep up the great work Sleek. more

Love the place! 12/26/2010

First let me just say that I have gone to a few different med spas over the past couple years but I was so glad I walked in to Sleek when I was shopping in the Natick Mall. I had seen their commercials on TV and was interested in their liposuction. I was pleased to be able to sit with someone who was able to explain the procedure to me and answer my questions. I have wanted to have liposuction done on my stomach for a while, it has bothered me for years. After speaking with this woman, I felt so comfortable and so reassured that I was in good hands. I decided to go forward with the procedure and finally take care of this issue that has been bothering me for a long time. I had such a fantastic experience from the minute I stepped foot in Sleek...I honestly must say I would highly recommend this place if you are considering liposuction or anything else they offer. Everyone was professional and treated me so great. I had my procedure done in Boston at the Newbury Street location and it went aweome! I love my results!!! So happy I did this for myself! I haven't been this happy in a long time! Thank you so much Sleek!!! more

Can't Wait To Go Back! 9/10/2010

I recently went to Sleek in the Natick Mall to decide on what I wanted to do with my gift card my mom had given me for my birthday. I was so pleased when I arrived and excited to learn more about the services. I sat with a treatment consultant who went over the services I was interested in and told me what she felt would be best for me. I was so impressed with my experience. Not only did I purchase a photo facial package but I also bought skin care products which I absolutely love! The staff was able to get me in for an appointment that week and I can't wait to go back for my next treatment! I will recommend this place to my friends & family. more

Fantastic Service 8/23/2010

In 2005, I had underarm and bikini hair removal treatments. I was extremely pleased with the results, so after saving for a while I finally was able to fully finish making my dream come true, and am currently doing my full leg hair removal. I?ll be hair free!! Sleek staff have always been pleasant, and I am happy to have chosen Sleek Med Spa. more

Great spa! 8/19/2010

Got my juvederm and botox last week. OMG I love the results. Coming to put more botox for free in one week!!! more

Sllek Medspa Performs 3/27/2010

As a client over the course of the past year, I have had a number of procedues performed here. The line of procedures, and the excellent staff, is what sets it apart from the competition. They truly work with you and the results that you wish to acheive. The Medical Doctors are world class. Pros: Satisfied client more

This place is terrible 3/26/2010

This place is terrible from the moment you walk in the door. The don't tell you this when the sign you up and take your credit card, they promise you the world, first class service and treatment, you get neither. You get bad service, staff that is always too busy to help you, to book your appointments, to change an appointment or to even answer the phone. The equipment is terrible because of overuse, it dies mid-procedure. The are running on 200% capacity so neither the staff not the equipment can't keep up and the customer ends up suffering. This place needs a managerial lesson really bad. Save your money and go somewhere where they will care about you and they will listen when you encounter a problem and will actually try and resolve and not act like you are the problem. Stay away! Cons: Bad Service, Poor treatment, Bad Overall more

Stay Away! 12/3/2009

High pressure sales Unprofessional staff STAY AWAY!!!!!!!!!! Cons: High pressure sales more


I have been going to Sleek in Natick and there are 3 things ive got to say: 1. the quality of the treatments depends on who does them. Most likely you get technicians that dont care and do the job only half way. 2. They are always overbooked so unless you get the appointments months in advance you are prob not going to be able to get the dates you want. 3. the girls in the front have no manners and dont know how to treat customers. They think that they are superior or something like that. more

Nope 11/7/2009

Hated it here... more

Not so sure... 10/14/2009

So for 30 minutes of consultation period, like 3 minutes were spent actually diagnosing and determining the treatment and the rest was pretty much forcibly convincing me why I should get the package of treatments. It was very uncomfortable as a customer plus I had to wait extra 20-30 minutes before the treatment even though I've already made an appointment for that. Pros: convincing staff Cons: long waiting hours, unfriendly environment etc more

Great place! I miss Sofia:( 5/27/2009

i've been coming here for micro's and peels for a long time now and I love the results. Sofia left and i'm really sad about it. She was always so thorough with everything she did and made sure to do a good job. I've been there since and I don't feel like i'm getting the quality peels and facials I use to get with sofia. Last time I was there the lady that did my peel didn't put enough chemical peel on. I went home and my face was the same as when i got there. I was dissapointed. i'm not sure if I want to keep coming here. Sofia where did you go? Pros: Good micros but never apply enough chemical peel Cons: quality of the peels not as good as in the past. more

Fantastic Results 5/10/2009

Now that nice weather is here decided to go for laser hair removal. I had several treatments and the results are amazing. Also, I was so pleased with the staff and results, that I also had some botox done. The results were great. I am committed to improving the quality and look of my skin, and Sleek is the place to do it. Pros: caring staff, professional more

Better off at a Dermatologist or Plastic Surgeon's 5/8/2009

I am in my early 40's with good skin, and always gone to my dermatologist for peels, retin-A, etc. However, I saw the advertising for Sleek Med Spa while walking through Natick Collection and decided to go in for the ""free consultation"". Being in the sales field myself, I politely stated to the high pressure sales associate I only wanted two sessions of Botox to assess the results. The following week I went in for the Botox injections, which I have never had before, for some forehead lines, which honestly are slight but noticeable to me in photographs. I was initially happy with the results after two weeks, the injections smoothed out my horizontal forehead lines. However, less than five weeks after the treatment, the lines ""popped"" back!! I thought botox was supposed to last for two-three months? I believe the dosage they used was weak, even though I was charged around 800.$ for two forehead areas. I would have been better off buying a creme facial filler at the cosmetic counter or CVS. I am disappointed in the quality of the services, and how they are administered. Pros: Convenient location within a major mall Cons: High pressure sales more

Come here for Sofia only! 4/9/2009

The only reason why I go here is because of Sofia. She is the most professional, thorough, and patient person I know in the industry, and she genuinely cares for her customers and their satisfaction. I've had a couple of treatments with some of the other employees here, and I was very upset with the experience. Regina is too much of a pushy saleswoman, and coming from a sales and customer service background myself, I thought that I could teach her a thing or two about being tactful, customer-oriented, and not breathing down my neck about buying products. The other employees I've had (I won't mention their names) lacked the thoroughness that Sofia takes very seriously. The 5-star rating is for her only, so be sure to request her when booking an appointment! Pros: Sofia is incredibly professional and polite Cons: Some of the other people are rude, pushy, and unprofessional more

Great place, Great profesional and knowledgable staff 3/31/2009

I was always wary of sleek medspa, but under management now by Sasha i love this place again! They have gotten rid of a couple employees who were always cold and made you feel uncomfortable, and now there staff is very knowledgeable AND professional. They dont try to sell you wut you dont need and are very considerate to your budget. Erin especially is great and i will continue to book all my appointments with her. I highly reccomend this place now and Erin as well. Pros: Very professional, knowledgeable and kind. Cons: none! more

50/50 3/27/2009

Have been going to Sleek in Natick for awhile for microderm and photo facials and btx. Sofia is my skin technician and always does a wonderful job without any of the high pressure tactics to purchase packages that some of the other staff have tried to sell me. She is honest and caring and knowledgeable. My only complaint about Sleek is other than the pressure they put on you to buy their packages, there has also been a lot of turnover in Natick in the two years I have been going. Basically, I stay because of Sofia. Pros: Example: best croissants in town Cons: What are the drawbacks? more

they listen to the clients and their needs!!! 2/24/2009

We were treated with amazing professionalism, they gave us a solution and listen to our concerns and issues, the company found the best way to make it easy to solve. more
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Owner Message

  • Sleek MedSpa is dedicated to become the nation's leading provider of advanced body and facial rejuvenation services. At every one of our medical mall spas, our goal is to create a stress-free environment, where our professional, superbly trained spa personnel...


  • Local chain combines a relaxing spa atmosphere with modern skin care techniques including laser hair removal, photofacials, Botox and microdermabrasion.

  • 7/31/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon 12pm - 7pm Tues-Sat 10am - 8pm Sun 12pm-6pm
  • Payments:

    Visa, Discover, American Express, Master Card

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