I went here with a group of 7 friends despite reading all of the negative reviews shown here. I'm not sure if it was ridiculously high expectations that caused their negative experiences or what, but I certainly enjoyed myself! The citysearch review is actually wrong in saying that there is no alcohol served here, as there is a bar at the front with a huge karaoke screen, in addition to the private rooms. We were led to our room and asked for drink orders, although they didn't come check up on us to see if we needed any more drinks. There was a phone on the wall to call the bar but it was literally 15 feet from our room so we would just walk up to the bar instead. Our room wasn't huge but for a group of 7 it was more than sufficient. It wasn't dirty or covered in graffiti as other reviews described (maybe its a specific room?). There were two seperate song lists sorted by artist and title, and at the end of both were new, monthly lists of top singles. The karaoke equipment is not that hard to use if you aren't *ahem* challenged, you simply enter the number of the song you want and confirm. Didn't experience any rudeness from the employees, one of them actually stopped what he was doing to help me when I went to the bar to ask how much time we had used up already. Perhaps they don't treat you like you're at the Waldorf-Astoria, but then again this isn't the Waldorf-Astoria!! The only negative parts of the experience were that you have to keep track of how much time you are using yourself, and the drinks are a bit expensive ($6 Corona), though you can expect that in Manhattan...\r
I suppose only the people with negative experiences take the time to write reviews on here, so I decided I'd post that it isn't always the case!
Pros: Song list, location, room price
Cons: You have to keep track of time, drink prices