I brought in a photo of the color I wanted my hair. I was very dissapointed on how it turned out and at $150 I shouldnt leave feeling unhappy. Well, the stylist was willing to work with me and add more highlights. While we were scheduling a follow up appointment the owner stepped in and said we can set up another appointment but at your expense. I told her that I didnt get what I asked for. She needs to fix it or I am not paying.
Instead of just working with me, she would rather call 911 becuase I was STEALING from her!!! Are you kidding!!! 911 is for emergencies lady!
We went back and forth and she wouldnt budge. She said give me a $100 cash and never come back. She was very unstable, demeaning and a huge bully. I had to get back to work, I unwillingly paid and left in tears. I recieved a call later from the police stating I was not welcome back at the salon. I have been to this salon for a few years without issue. I cannot believe I was treated like this.
The owner was unsympathethic and a bully. I dont know how she keeps her clients or stays in business. This is not how I expected my few hours of pampering to be!
I was not looking for a free ride. I was just really unhappy and didnt feel I should leave the salon without a plan to fix my hair first.