OMG!!! I wish I'd read Jacquie's review before hiring this company. I had no idea that this "Sheree" had been around for as long as she has and I can't believe it considering how poorly she treats her customers and how blatantly dishonest she is!!! I had no contact with her for the first 8-9 months that my possessions were in storage there. So once I was exposed to her, I thought she must be "new" since she was so hopelessly inept and useless in her position. Anyone even considering this company must read my very detailed account of my miserable experience on "Yelp", dated 8-1-2011, Patti M. In addition to what I wrote there, I forgot to mention that when my belongings were finally delivered to me, that about 1/4 of them were missing!!!! I tried waiting and being reasonable, since mistakes do occur, but after being ignored, rudely treated, and blown off for 2 weeks, I had to insist that they bring the rest of my things. Even so, it still took another 2 weeks and 2 days and THEN she wanted to charge me for the second delivery!!!!! Such a shame for the poor guys who do the REAL work and were just great from beginning to end. I hope they can all find a decent place to work and get away from this loser "manager". If there was a rating of "zero", I'd check that instead of "1".