My experience with Short Hop has never been horrible. However, I find that sometimes they need a little direction and maybe a little motivation. They are young guys who do short moves across town or across the county. So, they may not have the same training and experience as long distance packers and movers. The guys work hard, no doubt about that. However, sometimes the pace is a little slow. So, if you are in a hurry, they may not be the guys to help you out. They do get the job done, it just may take a little longer than you expected.