The sales people are more willing to make the sale then get you a quality piece.. Every price they give you no matter how ""great"" they may say it is, is TOO high of a price to pay here. If you threaten to walk out and go to another west 4 shop (which is always an option) expect to see the price drop SIGNIFICANTLY.. Seriously.. they don't put a sticker price on their water pipes.. and well they come up with a new price for every customer who walks in. The store used to be great but after making a recent purchase and having it break within a week I would never trust the sales people here again.
Pros: Wide selection of aluminum reinforced glassware (volcanoe)
Cons: salesman is pushy and prices are horrible.. roors bootleg