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Sherry-Lehmann - New York, NY - Reviews page 1 - Judysbook

Sherry-Lehmann

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505 Park Avenue (at Between 59th Street and 60th Street)
New York, NY 10021
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(212) 838-7500
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Reviews

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Best

Great selection, equally wonderful service. The staff is unconcerned with the amount of money you plan to spend, and it IS possible not to spend a lot, and still get their great ...

Worst

Sorry, but when I'm shelling out $500 for a bottle of wine, I'm not expecting to be treated like royalty but I DO expect at least an adequate level of customer service. The wait ...

Rude and Incompetent 12/15/2011

Great selection and a seemingly great web ordering system, but when I ordered a bottle of vintage champagne for next day delivery in the late morning, I received a call that evening from a very blas? employee informing me that next day delivery was not possible. No apologies. No sincerity. Just ""it is impossible for us to make your delivery tomorrow, what do you want to do?"" No alternatives were provided. He stated that despite its absence on the website, there was a $300 next day delivery minimum. He also stated that because of the Christmas rush, they were having issues making deliveries. Given that Christmas is the same day every year and one of the most important seasons for the wine business, it is shocking that this was provided as an excuse. Given the incompetence, I won't be ordering again from their website. Given the attitude, I won't be returning to the store. more

Worst wine shop in America 8/6/2009

Worst wine shop ever. I tried I couple bottles off their 'Our Picks' list and they were all terrible and overpriced. The Lucas Carton champagne is the worst champagne I have ever tasted, I cant believe it costs 30 bucks plus tax. And the stuff I've tried in their special bins has been a complete disappointment. They might sell Petrus and Haut Brion, but for everyone buying at my price point-- absolutely horrible. Go somewhere else. Pros: There are a plethora of other places to buy. Cons: Bad selection, bad prices. more

Worst service ever! 12/9/2006

Sorry, but when I'm shelling out $500 for a bottle of wine, I'm not expecting to be treated like royalty but I DO expect at least an adequate level of customer service. The wait time between selecting the bottle I wished to purchase and someone actually finding it in the basement was completely absurd. You'd think that a store that purportedly deals with a large volume of high end wines and high paying customers would be a little more used to doing things like GETTING THE ACTUAL BOTTLES. Apparently not. more

Worst delivery service 5/6/2005

For a reputable wine store, Sherry Lehmann has one of the worst delivery services on earth. It's undependable and not worth the bother! Pros: Good wines Cons: Poor service, Rude customer serv. more

Wonderful! 8/16/2002

Great selection, equally wonderful service. The staff is unconcerned with the amount of money you plan to spend, and it IS possible not to spend a lot, and still get their great advice. Great variety, great price selection, great location... Pros: service, variety, prices more
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Menu for Sherry-Lehmann




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Editorial

  • The Scene
    A good bottle of wine is an easy thing to find--a great bottle is another story. Luckily, since 1934, New Yorkers have been able to turn to Sherry-Lehman and its mind-boggling...

  • 11/14/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Sat 9am-7pm
  • Payments:

    American Express, Visa, Master Card
  • Neighborhoods:

    Midtown, Lenox Hill, Upper East Side

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