Last time I visited Springfield, I stayed at the Marriott, where I had a really good experience. This time it wasn't available, so I thought I would get similar quality from the Sheraton directly across the street. How wrong I was. If I had to pick one word to describe the Sheraton Springfield Monarch Place Hotel, it would be LOUD. The guestroom doors are not insulated, and I spent half the night being woken up by loud conversations in the hallway. Worse still, the hotel is designed with all rooms facing an open atrium, so noise on any floor or in the lobby echoes throughout the entire hotel and through the flimsy doors. Add to this the fact that the internet access was so slow it was unusable (literally slower than dial-up), the shower never got hotter than lukewarm, and the guestroom smelled like sewage and looked like they had last been renovated in the '70s. Save yourself a lot of trouble and stay at the Marriott across the street instead.
Pros: Fine collection of moldy institutional 70's design artifacts
Cons: NOISE, smell, decor, service