This Dr. was a fantastic, friendly & professional eye Dr. and she seemed a lot more thorough than some others I've been to. I didn't have to wait very long at all to be examined. I saw the Dr. and she is the first one to find out that I have had an astigmatism. Other Dr's I had seen had completely missed it from oversight.
Dr. Shepard was very concerned about my personal comfort. She asked what type of contacs I preferred and didn't try to push anything on me or sell me the more expensive brands. After the contac lens exam, she let me try on several different types of lenses, including one especially for astigmatisms to decide which I liked the most. When I couldn't make up my mind, she told me to take the samples home and try them for a few days and come back (at no charge).
After I decided she made a prescription for that type and I got them and was on my way. I liked the personalized care, and no high pressure sales tactics. The office staff were also very pleasant and helpful & so I can recommend this Dr. with ease.