I work out of town, and everytime I come back I have to have Doug fix the disasters that out of town salons (?) and I (oops) have done to my hair. He always fixes it! I have never had a bad cut in over 25 years with Doug. EVER. I am now firm in my beliefs that I will fly home from now on to get my hair done. It is just not worth it for me to get is hacked by some other, I always end up rushing to Doug as soon as I come home for a visit, so my new years resolution for 2012 is ALWAYS only let Doug cut and color my hair. He cuts my daughters as well, again, for years. This salon is so above and beyond the rest, and I travel the country! Sheak Katz is by far the best, Doug KNOWS what he is doing, it's my hair, and ladies there is nothing worse than a bad hair day! Oh wait, that would be a bad hair cut! I would tell everyone, go to Shear Katz, great products, great atmosphere and best yet? GREAT CUTS AND COLOR!!