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Shauna's Paw Spa-Pet Boutique - Surprise, AZ - Reviews page 1 - Judysbook

Shauna's Paw Spa-Pet Boutique

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15459 W Bell Road
Surprise, AZ 85374
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(623) 584-7529
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Shauna's Paw Spa-Pet Boutique - Surprise, AZ

Reviews

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Best

Shauna is very good and kind to Maggie and all of the other dogs. She also has dedicated her time in finding homes for stray dogs.

Worst

All reviews seem positive

Editorial review from Citysearch 7/29/2013

Our dog died hours after being in the care of Shawna's Paw Spa. This business might not be at the location your remember, but it is still operating out of a home. We boarded our 3 dogs with Shawna for 2 nights this June 2013. Phoenix was having a heat wave with temps at 119. I asked and was assured the dogs would be indoors except for pee time. \r We recieved a call at 1:30pm the second day,saying that our older dog threw up. We said no problem we were about 2 hours away. One hour later she called again and asked if she could bring him to her vet, as she was heading there for other dogs anyway. We said , no we would be there soon and take him to our vet. She called back a few minutes later and said she had to, that the dog was not going to make it until we got there. What? I thought he just threw up? \r A vet we never met called us a short time later, saying our dog had a mass in his abdomen. ? His own vet never suggested such a thing. I said, it is 119 out, he could be dehydrated, please be sure he gets IV fluid until we arrive. The vet said he had better thing to do than that and he was closing early (3pm).\r We made arrangements to meet Shawna at the nearest ER, arriving at 330pm. \r We opened the car door and there to our shock, was our youngest doggie, in a coma on the back seat. She has known these dogs for over a year, did all their grooming and boarding and didn't even know their correct names.\r The girl with her, admitted that our Hutchie actually started throwing up the night before.\r ER worked on him into the night, he never regained consciousness. He was extremely dehydrated, fever 107, extremely rapid pulse, coma, panting, bloody diarrhea.\r He died at around midnight. It was obvious heat stroke in its final stages. The vet said if he survived, they would look to be sure there was no additional health issue, but he felt no mass in his abdomen. He did not survive.\r We notified Shawna in the morning that he was dead. To this day, she has never responded in any form. She has expressed no sympathy or explaination as to what occurred while our baby was in her care.\r When you leave your pets, this is your worst nightmare. \r I wish we could step back in time, and would not have trusted our dogs to her care. RIP my Hutchinson, our beautiful Polish Lowland Sheep baby. We are so sorry.\r more

Shauna is very good and kind to Maggie 6/6/2012

Shauna is very good and kind to Maggie and all of the other dogs. She also has dedicated her time in finding homes for stray dogs. more

I love the rescue program here. It is 5/30/2012

I love the rescue program here. It is such a great idea! Bless your hearts for saving those dogs. more

I have never had a bad experience here. 5/22/2012

I have never had a bad experience here. I've been bringing my dog here for a year now, and each experience has went very well. I will continue bringing Henry here. more

Doggie Day Care at Shauna's is 5/7/2012

Doggie Day Care at Shauna's is wonderful and affordable. I love that she comes home exhausted and satisfied at the end of the day. It's wonderful. more

I adopted a rescued dog from here and 5/1/2012

I adopted a rescued dog from here and couldn't be happier. We are truly blessed to have gotten so lucky. Thank you guys so very much for making our family complete. more

They are great, they know what they are 4/19/2012

They are great, they know what they are doing, and the staff loves dogs which shows when ever I walk by on my way to work. more
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