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Shane Co. - Saint Paul, MN - Reviews page 1 - Judysbook

Shane Co.

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8404 Tamarack Village
Saint Paul, MN 55125
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(651) 702-9900
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Main categories:

Jewelry

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Retail Shopping

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Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN
Shane Co. - Saint Paul, MN

Reviews

( 2 )
( 0 )
( 0 )
( 1 )
( 4 )

Best

The experience that my fiance and I had there was amazing! He had originally purchased my engagement ring from another store...but after poor quality and poor service, we decided ...

Worst

After hearing the commercials, i went to Shane Co. to avoid the pressure of other jewelers. Even though the sales staff is not on commission, I still felt very pushed and hassled...

Editorial review from Citysearch 12/22/2013

I was recently the victim of internet fraud and to offset some of my loss I decided to sell some of my jewelry. My friend recommended Shane Co. I went to the Woodbury, MN location with trepidation. Selling my jewelry was a first-time experience for me and bittersweet. My assistant, Kelly, was wonderful. She was personable and put me at ease. She talked me through the process and made recommendations as to what to keep (such as items with high sentimental value). It was a first rate experience, and I will return to this store for all my jewelry needs. Thank you Kelly for making this a positive experience. more

Awesome says it all... 8/6/2011

The experience that my fiance and I had there was amazing! He had originally purchased my engagement ring from another store...but after poor quality and poor service, we decided to go somewhere else when a prong broke off on my ring and the original store wouldn't fix it without charging me...but that's another review. more

Shane Filed Bankruptcy January 09 and WIll take NO Returns Even The Next Day 1/15/2009

I bought a diamond on Tuesday Night, my girlfriend was not with me and I was told about their lifetime guarantee (which is no longer because of bankruptcy), and I was told to suprise her and I could return it if she did not like it. The next day, we both had off and went shopping and she found a diamond at another store that was much better quality. I then went to Shane to return the diamond a day later, and the salesperson said they could not return it because a judge in bankruptcy court said they could not return any jewelry. I couldn't believe it. I later found out that before I had purchased the diamond, Shane had already filed bankruptcy and that the salesperson lied to me about lifetime guarantees and return policy. There are none. He new they were already bankrupt when he sold me. No where on my receipt does it say final sale, no signs in the store said all sales are final. I got scammed. I then went on their website and it still had a return policy. But they have not changed their website to reflect the state of their company in bankruptcy. My advice, do not loose out on an engagement ring, a ring that is most important to you and your future wife. Stay away they are a sinking ship. The sales staff is not telling the whole truth so they can make commision dollars. Pros: None Cons: Bankrupt, Sales staff not honest about return policy, they are done more

Not impressed 10/7/2008

After hearing the commercials, i went to Shane Co. to avoid the pressure of other jewelers. Even though the sales staff is not on commission, I still felt very pushed and hassled. I looked at a few items, but got so tired of the over the top sales person that I left and went to another jeweler where they were much friendlier and ended up buying there instead. more

Shane Co. 1/20/2008

My fiance and I visited Shane Co. twice to look at engagement rings and once to look at wedding bands. Each of the three times we visited we hoped our experience would be better but continued to have an overall unpleasant experience and we regretted going back. Pros: Variety and fairly large selection Cons: Poor customer service, lack of honesty, sales pressure more

Very high-pressure sales staff. 11/29/2006

I said right from the start that I only wanted to look and I was very clear what I wanted to look for, diamond studs. Every person in the store took a swipe at me and they all said the same things which a complete sentences taken right form the Mercury review on this site. I was really put off when two different younger girl associates showed me dangel earrings and fashion earrings that they liked and suggested for me to give. I said that my wife wanted studs and they still persisted. I had four different salespeople telling to buy the whole visit. I felt a lot of pressure and that I wasn;t listened to. Cons: I felt ganged up on and pressured and that they didn't listen to me. more

Excuse ME? 6/21/2006

Apparently we must have interupted our sales girl (she looked like maybe fifteen or sixteen) from some homework or something 'cause she was super short tempered and rude. Very unhappy here. I asked about thier exclusive verragio stuff (I LOVE verragio) that I heard about on the radio (the stupid boring guy ads, seriously, the worst ever) and they showed me two rings that every other store that has Verragio has. I brought this up to our chick and she just said, "well these are exclusive to shane co." Should have seen her face when I showed her a picture of it on my phone from another store earlier in the wek, complete with the store name in the shot. She goes, "well I was told these two were exclusive to our store, I'll have to check." She never did and I will never be back to check either. Pros: they don't have their horrible commercials on in the store Cons: Rude service, false claims and salespeople who don't care more

Excellent! 1/13/2006

The Shane Co has the best selection AND the best prices. Their FREE lifetime guarantee cannot be beaten, designer ring selection is amazing--exclusive designs from Verragio-- and the staff is so friendly! They don't work on commission and the jewelers on site do an excellent job. My ring was ready sooner than I expected, and when it needed to be polished they did it on the spot for me. The store hours are convenient, too. They also have a best-price guarantee, but I don't know how anyone would beat them. They're my jeweler for life! Pros: lifetime guarantee, non-commission, caring staff more
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Owner Message

  • Shane Co. in Woodbury specializes in engagement rings, wedding rings, loose diamonds, and fashion jewelry with diamonds, rubies, sapphires, and pearls. We have the state’s largest selection, including hundreds of styles no other jeweler or website has....

Editorial

  • Designer and custom gold, platinum, diamond and pearl jewelry; also loose diamonds, repairs and a 30-day money-back guarantee.

  • 10/5/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am-8pm Sat 10am-5pm Sun 12pm-5pm
  • Payments:

    Master Card, Visa, Discover
  • Neighborhoods:

    Maplewood - Oakdale

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