As other reviewers have said they are under new management, and they are very underhanded.
They do not include you in the final inspection. They do it without you being present so that they can make up whatever ridiculous exit charges they'd like to. They charged over 300 dollars. Not only did we not get money back we deposited, we were charged a huge bill. It was like a little kid made the stuff up. Arbitrary, ridiculous random amounts for ""cleaning"" even though we cleaned the place better than it looked when we moved in. When I complained, Sonia or Sofia or w/e her name is in the office who probably wasn't even the one IN the apartment told me ""Well it was dirty"". They charged $65.00 for verticals that were broken when we moved in. We explained this & they said that we should have complained when we moved in. We didn't notice they were broken till awhile after & then we DID. They told us it's $150.00 to replace them, so we left them as is. When I explained this she said that ""there's no record of that call being made"" They also charged us for a key that we were never given. When I told them this, she said we should have read our lease better.
They raise rent to whatever they want to when your lease is up and tell you you'll have to start paying an add'l $200.00/ month if you don't sign a new one at the new ridiculous price
They use extremely cheap paint (& everything else). It's like chalk on the walls, so everything & anything will mark it up, & then when you move out they're going to bill you $160.00 so that they can slap another cheap layer down.
The manager Angela is like a robot: brainless, repetitive and powerless to see reason. Don't expect her to have any ability to make executive decisions either.
Fridge was full of mold when we moved in. They refused to replace it & instead sent in cleaners, so who knows if your fridge will be safe.
There's tons of people with annoying little barking dogs which management will be no help with, trust me. Just like they'll do nothing about the pigeons that will nearly smack you in the face and knock you down the stairs when you're on your way up to your #, or the sheets of solid ice on the stairs that you have to maneuver around in the winter no matter how many times you complain.
Kitchen faucet leaked ever since we moved in. They can't fix anything right. They replaced the entire toilet in order to fix a clog in the pipes. Clog in pipes was still there. The AC never worked well. In the heat of the summer it's impossible to get the place cooler than 80, and that's using is ALL THE TIME, very expensive. When you tell them this, they'll come in and literally hold a lighter up to the vents and say, ""Looks like it's workin' to me""
TO RECAP: if you move in: bring a bag of salt for winter, be sure to save at least $500.00 for insane exit bills, purchase some kind of tennis raquet for bird defense, read your lease to the letter (& I know that's good advice anyway, but seriously who does that?), make sure you spend at least 4 hours checking every little thing in the unit when you move in & keep a copy, keep records of the names/dates of who you spoke to in the office about issues (preferrably record the conversation because they'll just deny it anyway), buy a firearm for walking to your car at night b/c it's a pretty ghetto little establishment, take a valium before talking to anyone in management, and be sure you didn't bring any weapons (Keep your hands in your pockets if you like to use your fists)