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Servpro Of East Bellevue Inc - Bellevue, WA - Reviews page 1 - Judysbook

Servpro Of East Bellevue Inc

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1275 120th Ave NE
Bellevue, WA 98005
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(425) 643-1200
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Save yourself the headache. I will never call these people again. 3 Months of phone calls and the job is still not done.All I hear is how busy they are. I will hire someone to fin...

Editorial review from Citysearch 2/10/2014

This company rates an absolute zero for customer service. They get a zero for speedy work. They get another zero for customer service. In fact, I can't think of anything positive to say about them at all. My condo association called ServPro of East Bellevue over a leak from my condo to the unit below. It was an extremely minor leak of less than five minutes. Even so, it took Servpro two days to set up fans and run them. Then they billed me an exorbitant amount...over $1000, including ... I KID YOU NOT... $100 FOR 'PROFIT' AND ANOTHER $100 FOR 'OFFICE OVERHEAD.' As if those costs weren't already included in their very, very high rates! I also could not get an estimate from either Marlene or Jack Farnsworth, the owners. I just got a lot of evasions, and 'we'll call you back."" I would never have ordered this company's work, if it were up to me. In fact, I refused to allow them into my unit and hired someone else. When I complained that I would have to get consumer protection agencies involved, Marlene said, and I quote: ""Go ahead, they will just laugh at you."" \r NIce one, Marlene! That's the way to treat customers! more

terrible customer service 3/23/2010

Save yourself the headache. I will never call these people again. 3 Months of phone calls and the job is still not done.All I hear is how busy they are. I will hire someone to finish the job they were hired to do. ""Like it never happened"" what a joke! Cons: soo many I cant list more
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Additional information

  • Hours:

    Sun Open 24 Hours;Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours;Sat Open 24 Hours;
  • Payments:

    Cash, Visa, Master Card
  • Neighborhoods:

    Wilburton

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