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Service Specialties Inc. - Chantilly, VA - Reviews page 1 - Judysbook

Service Specialties Inc.

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14522 Lee Rd (at Rt 50 and Rt 28)
Chantilly, VA 20151
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(800) 441-5883
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Service Specialties Inc. - Chantilly, VA
Service Specialties Inc. - Chantilly, VA

Reviews

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Best

Prompt and competent as usual.

Worst

All reviews seem positive

Anual maintenance service 12/29/2016

Prompt and competent as usual. more

Thank you for the professional install 12/28/2016

I had my 2 units replaced this week and was very pleased with the professionalism of the SSI installers. The work was completed on-time with minimum disruption to my family. They also took the time to explain the new systems and more importantly how to properly conduct routine maintenance. I would certainly recommend SSI in the future. more

service P.M. visit 12/22/2016

A great in depth system check, it's always nice when all the rocks are turned over and nothing crawls out.. Great JOB Patric. more

Furnace Humidifer Installation 12/16/2016

Jose and Isaac installed our furnace humidifier. Both were exceptionally knowledgable about the product and it's installation. Both were also very professional, respectful and actively listened to our questions. Good job to both. more

Furnace Inspection 11/26/2016

We had a very good experience with Paul from SSI who performed the annual furnace inspection. He was very professional, appeared knowledgable, and explained all he was doing. I would recommend him to anyone who needs this service, and hope to see him in the Spring. more

Always on track 11/4/2016

I have used Service Specialties to maintain my HVAC system since 2011. They service in the spring for A.C. and in the fall for heating. They let me know the current status of my systems and make any recommendations. They are on time and professional. I would recommend them to anyone looking for an HVAC specialist. more

A/C install 11/3/2016

We have used this company before; they continue a high level of equipment and service quality. This install came in at a good price and scheduling the work was easy. The technician was very competent and able to explain all aspects of the installation. He left the job site as clean as it was when he arrived. Since the weather has changed, and we don't need air conditioning, we are relying on his test of the completed system as to its performance - time will tell. more

Very Pleased by 'Joe' of SSI 10/12/2016

Joe was both capable and pleasant. He answered my questions and made helpful suggestions to improve the quality of the air in my home. I was very pleased with his professional manner. more

Great service 9/29/2016

Great service,polite and 5 stars more

Joes`job 9/16/2016

We were very satisfied with the job done. Joe is a good professional who was very clear in explaining the details of the job he did. more

HVAC Service Call 9/7/2016

We had our HVAC system serviced today and we were greeted by one of the most profesional techniciens we have seen. Clint was extremely professional, knowledgeable and explained everything in detail. Overall nice guy. It's great to see that you have folks like this working for your company. Checked out our system, made some recomendations and ensured everything was working properly. more

SSI furnace/AC check-up 9/2/2016

Repairman arrived on schedule and did a very thorough job checking my A/C system, inside an outside the house. more

Outdoor faucet repair 8/4/2016

Robert was easygoing and a pleasure to work with. He easily diagnosed the problem, which was different than what we thought it was, and also had suggestions for our current old piping that might need to be replaced. No pressure, just good insights and knowledge. I would work with him again. more

HVAC Replacement 7/25/2016

No one ever hopes to replace a HVAC system, but if you need to, you'd be well advised to hire Service Specialties Inc to do the work. Our AC system has been on its last legs the past few weeks and this latest heat wave was the final straw.Between our last service call (Joe Rowan is an incredible technician), we set up an appointment with "Bacon". He arrived on time, assessed our system and gave us an estimate.The estimate was fair and addressed our needs. Two days after he did the estimate, the entire AC unit gave up the ghost. I called their emergency line late Monday night, and their after hours technician, Joe Williams , gave me some troubleshooting tips to try, and instructed me to call Brooke the next morning, if none of the things he suggested worked. Brooke (exceptionally polite and professional), scheduled a technician to come out that same day and gave me a time frame when he'd arrive. She called me (as promised) to let me know he was on his way. Joe Rowan showed up, checked out the system and confirmed what I feared; the AC was done. I called "Bacon", did all the paperwork via email and phone and he arranged to have the system installed the same week. He scheduled the install and told me when to expect the technicians. Now anyone who lives in the DMV has probably experienced the appointment time vs real time paradox. Imagine my surprise when Brandon and Isaac showed up when they were scheduled to arrive. They were professional, courteous, and efficient. They managed to get the new system installed in less time than I expected. They explained the system and best of all, the only way I knew they had been there was the new equipment. They cleaned up after themselves and they were on their way. Bottom line, if you need HVAC service, this is the company you want to do business with.They are all extremely professional. I remember all their names (something I rarely do with most companies I deal with), because each made a profound impression in the course doing their jobs. more

ssi installation 7/14/2016

I have used SSI for all my HVAC needs for years. They are simply the best. more

New HVAC system 6/17/2016

Joe and Reid were very professional while installing my new HVAC system. They arrived promptly at the time I was quoted. Even when my neighbors interrupted them while they were walking back to their truck they remained courteous. They kept me informed of what they were doing each step of the way while installing the new unit. I would highly recommend SSI for any HVAC needs. more

I can cool off! 6/6/2016

A big thanks to Jose and James at SSI for such a professional job installing a new air conditioner/ heat pump. The old one was 13 years old and it gave out and they did a fantastic job under very hot conditions putting in the new one up in the attic/outside. They were very respectful of the house, especially considering what they had to do to get the old unit out and the new unit in. I'm sitting here watching the temp drop now. You guys do fantastic work! Thanks guys for your help. more

Clint Boyd A/C check with cleaning plus air scrubber 5/23/2016

Clint Boyd and his partner were both very polite, friendly and helpful. Mr. Boyd explained everything, in understandable terms, and that was very helpful. Thank you Mary Mullen more

Semi-annual Service (Maint. Contract) 5/19/2016

Clint and Paul arrived at the scheduled appointment time. They did a comprehensive inspection of both the indoor and outdoor units. They reported their findings in a clear and concise manner. As always, they were thorough, courteous, and very professional. more

AC review 5/19/2016

I have been using Service Specialties Inc for over 3 years now. They are one of the best Heating and AC companies I have ever used. I have lived in the Northern Virginia area all my life and this is the best Heating and AC companies I have ever had. Clint Boyd the technician that has come to my house multiple times for my service contract and for warranty work at my fathers house is outstanding. He has to be one of the most knowledgeable technicians I have ever met. He is always on time if not early and is efficient and explains everything in detail so you can understand it. His quality of work is outstanding. Any company would be lucky to have him as an employee. more
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Owner Message

  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials...

Additional information

  • Hours:

    Mon-Fri 7:30am-5pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Chantilly

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