Yes we all know that Sephora has a huge selection that would most likely suit anyone's needs but when you have grumpy managers running the store you can't expect a return customer.
I have purchases thousands of things from Sephora, either in the city or in Queens. So I obviously like the product selection. But one day I had purchased a perfume which I didn't fancy and wanted to exchange it. I was greeded by this grumpy assistant manager who excused me of trying to return a bootleg item. He was the worst person I have ever dealt with. I had to go to another store to return it which I informed the manager about my experience and she didn't seem to care either but did return it for me.
All in all they have a nice selection but grumpy people working there, in the city that is.