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Sephora - New York, NY - Reviews page 1 - Judysbook

Sephora

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1500 Broadway #304
New York, NY 10036
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(212) 944-6789
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Reviews

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Best

I live in the city and avoid Times Square like the plague, but I was in the area and was needing to find a great under-eye cream. It was time for my dark bags under my eyes to go...

Worst

No problem getting help on the floor. Good luck checking out.....7 people behind the counters and not ONE of them could check me out. I left my product sitting and walked O...

Times sq sehpora horrible service 9/20/2011

No problem getting help on the floor. Good luck checking out.....7 people behind the counters and not ONE of them could check me out. I left my product sitting and walked O-U-T, Won't go back, who has time to wait for someone to decide to help you> Besides the girl whose line I was in was so busy with her hands in her mouth picking her teeth, I didn't want her touching my cosmetics anyway. Gross! more

Wonderful service 4/18/2009

I live in the city and avoid Times Square like the plague, but I was in the area and was needing to find a great under-eye cream. It was time for my dark bags under my eyes to go. Well, I approached an employee, Gail, and she took me all the way across the store and talked me through several products. I was a little nervous to drop $70 on a tiny bottle of lotion without trying it. She offered a sample or two to help me make my decision. I know the place can be a zoo, but I was so appreciative that she took the time to give me great service. Pros: knowledgable helpful staff Cons: always very crowded more

Great Customer Service 8/7/2008

I recently visited the Sephora store in Time Square and had a great service. I was able to experience ""Chair Time"" with Nikki Oxley! She demonstrated how to do the ""Smokey Eyes"" look- she had an audience of about 10 people as she was doing it. I learned many useful tips and wanted to buy EVERYTHING she used on my face. Not only this, but she also had an estatic energy that drew attention and made everyone in a great mood. Her manager told me she will be entering Sephora's Protein Competition. I don't know a lot of the details about this conest, but I am confident she will win. Thanks again Nikki! Pros: easy to access from Times Square Cons: A lot of the testers had been removed by other customers more

Not what I expected and not in a good way 12/6/2007

I was interested in the Anastasia Brow Studio after learning that the ones who shape your eyebrows are brow experts trained by Anastasia Soare herself. I also did read in a review that they use the stencil approach to shaping your brows and that you would get to see what your brow shape would look like before they do the waxing and tweezing. I did check out the Anastasia brow stencils and i did like their shape and I did think that this would be a foolproof way to shape your eyebrows. I mean it's not like you go to a salon, have someone wax it and then be surprised at the results. I didn't mind the price because a beautiful brow is priceless, right? But for that price I expected a whole lot more. Cons: not worth the price more

Best Brows on Broadway 5/1/2007

I've been to the Anastasia Brow Studio at Sephora at Times Square twice now and I have never been disappointed. First time I had Veronica - very good, professional, educational and quick. Last week I had Sadet - again great service, well done, professional and quick. Sadet was a lot of fun and created a comfortable, relaxed atmosphere. Didn't have problems getting an appointment. Make sure you have a couple of days and times in mind just in case you can't get your first choice. You'll be in and out in less than 20 minutes looking great. No upsell here. If you ask they'll show you the products but don't worry about being pressured into buying anything. Go, go, go.... Pros: The staff, the service Cons: bit pricey - but worth it more

Anastasia Brow Studio Rocks! 12/9/2004

Veronica is the best in Anastasia's brow studio, conveniently tucked away in the back of the store. She knows her skincare, does a quick and painless waxing for brows & any other facial wax you might need. The best part is, you wont leave red and she can answer MOST skincare questions for you. Pros: Veronica, Brow Studio, Variety Cons: , Annoying Crowds, Can drive you insane more
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Editorial

  • In Short
    This glitzy beauty boutique is covered wall-to-wall, floor-to-ceiling in fragrances, cosmetics and skin-care essentials. Ralph Lauren, Christian Dior and Shiseido are alongside...

  • 12/28/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Thu., Sun. 10am - 8pm;Fri. - Sat. 10am - 12pm
  • Payments:

    Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Theater District - Times Square, Midtown, Midtown South Central

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