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Sensible Shoe - Rutland, VT - Reviews page 1 - Judysbook

Sensible Shoe

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171 US Rte 4 E
Rutland, VT 05701
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(802) 773-7515
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Reviews

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Best

I love this store. I have size 15 narrow feet and they are completely flat, I don't know anyone who has a harder time buying shoes. Greg and his staff have been helping me get s...

Worst

I have been a long standing customer of Sensible Shoe. Their shoes have been on my feet since I was in grade school. Never have I had any problems with their customer service, sel...

Crafty and deceitful shoesalesmen who cannot be trusted 12/18/2011

I have been a long standing customer of Sensible Shoe. Their shoes have been on my feet since I was in grade school. Never have I had any problems with their customer service, selection, or store policies. That was until I asked them to stand behind their word.  Recently, I bought a $270 pair of work boots (the second pair I have purchased from I them in 3 years). I was told at the time of purchase that if I had any problems within the next year to bring them back.  Within 3 months my boots lost their ability to keep out water.  Expecting no problems I brought them back to Sensible only to be told that my work boots "were to dirty to send back to the manufacturer". That if didn't somehow clean my work boots I wouldn't get "full credit" for them. Come to find out that all is well at Sensible Shoe until you need them to help you out. I recommend finding a honest establishment that isn't filled with deceitful shoe salesman whose sole interest is to take your money. more
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