Dr. Shaban is by far the BEST pediatrician on the planet. Yes, the wait time is long, but it is only because he will see any child, any day, any time, if they are sick. He will also speak to you on the phone every time you call. My daughter and my family's chidren have been seeing Dr. Shaban for 18 years and LOVE him. He has correctly diagnosed each one of them when they have had rare issues that needed immediate attention. His bedside manner is superb. Perhaps the attitudes of parents entering his exam rooms turn Dr. Shaban off as he knows that his main concern is bettering their children, not accomodating their frustrations over wait time. I would recommend Dr. Shaban to anyone. My daughter loves him as do I. I wouldn't trust my daughter's life with any other pediatrician. He's the BEST!