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Sears Optical - 1 Reviews - 700 Haywood Dr, Greenville, SC - Auto Parts Reviews - Phone (864) 234-1000

Sears Optical

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700 Haywood Dr
Greenville, SC 29607
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(864) 234-1000
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Sears Optical - Greenville, SC
Sears Optical - Greenville, SC
Sears Optical - Greenville, SC
Sears Optical - Greenville, SC

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About a year and a half ago, my boyfriend and I took his truck in to have his oil changed, and got talked into getting his tires rotated as well. We left his cell number and were ...

Just wow... 1/19/2010

About a year and a half ago, my boyfriend and I took his truck in to have his oil changed, and got talked into getting his tires rotated as well. We left his cell number and were told it would take about an hour-hour and a half. So we wandered around the mall (the service center is attatched to the sears department store). After two hours, and no phone call, we went back to check and see if maybe they had forgotten to call us. When we got there there was no one to be found for about five minutes. When someone did show up they brushed us off an said it would be another half hour to 45 minutes. After that 45 minutes they said another half hour. We ended up sitting on the ground outside (my boyfriend was smoking a cigarette) when a woman came up to lock the doors because the mall was closing. While we were sitting there we saw four men standing around talking and one man sweeping the pavement outside. Really? A simple thing that should have taken 1:30 took 4 hours. It was ridiculous and we have resolved never to use Sears again. Pros: convenient location (mall) Cons: Poor customer service and slow work. more
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Owner Message

  • Since we opened our first store in Kansas City 50 years ago, Sears Optical Centers have been improving family eye care by helping families see better and look great. Everything you love about Sears is what you'll find at Sears Optical - professional service, stylish selections of eyeglasses and contacts, quality and great value. And, as always, every purchase comes with the Sears promise of Satisfaction Guaranteed or Your Money Back.
    At Sears Optical we offer customized eyewear solutions for all of our customers and for every lifestyle - from contact lenses to affordable fashionable eyeglasses. Our expert associates will be sure to find what's best for you.
    You can find over 750 convenient Sears Optical Centers in the US! Sears Optical is not just inside Sears, either. Look for us in many neighborhood outdoor malls, too.

Editorial

  • Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

  • 11/10/2008 Provided by Citysearch

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