We bought appliances - fridge, stove, washer/dryer, dishwasher, microwave. It was a disaster from the minute we stepped in the door. They were having a sale so were very busy. Their computers are older than I am. I had to go to different departments (which just took longer) for the washer and dryer.
Cons: Terrible!!!!!! Don't waste your time going to SEARS!!!!! Go somewhere else!