Went to pick up a matress here and were treated like the dirt these people walk on. The office staff was fine. They sent us to the loading dock and called the guys to take the matress out. We backed the truck up and the guys would not even pull the matress to the end of the dock. The dock is almost 5 feet high and we could not reach the matress because it was too high up and too far back. When we asked them to at least push the matress closer to the edge, they refused to do it because, get this, they were on break! RUDE! Do NOT shop here!. These people deserve to go out of business!
Cons: Rude, lazy, use union as their excuse no to help, etc.