I asked Scott Hale Plumbing to come service my water heater and they were fast, thurough, and professional every step of the way. While checking the water heater, they helped us replace a water softener system to meet the needs of our home, including helping us purchase and install a new one. They also checked our furnace to prepare for winter and helped us choose a new furnace to replace our very outdated one. Every step of the way the were not pushy, yet kind and supportive, even giving us a generous discount for all of the service items! The service team was fabulous! I will certainly recommend Scott Hale at every opportunity!