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Schumann Auto Repair - San Antonio, TX - Reviews page 1 - Judysbook

Schumann Auto Repair

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5834 Joiner
San Antonio, TX 78238
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(210) 680-6815
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Main categories:

Auto Parts , Auto Repair & Service

Related categories:

Automotive

Reviews

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Best

First off I would like to state that I am normally very skeptical about auto shops and internet reviews, but this case is the exception. I ran into this auto shop as it was the...

Worst

I will NEVER take my car or refer my worst enemy to this place! My calls were never returned, I was overcharged for 5 hours of work, which is $80hr after tax. What should have bee...

You will not regret coming here. 11/28/2011

First off I would like to state that I am normally very skeptical about auto shops and internet reviews, but this case is the exception. I ran into this auto shop as it was the closest place from where my car randomly broke down in a city I knew nothing about and I couldn't of asked for anything better. I have never been to a more honest, helpful, friendly and straightforward repair shop until I came here. The prices are good, and everyone seems passionate about their work. My repairs were done extremely quick and I wasn't sold on BS. If you're looking for a straight-up place to go, look no further than Schumann Auto Repair. more

Excellent service and hospitality 11/16/2009

This is the only place I will ever take my vehicles!! Pros: Excellent customer service fast and friendly more

Tired Of The Rest Then Go To The Best 4/9/2009

I have had alot of work done on all of my vehicles at this shop and they are by far the best around plus you can trust the shop and Paul 100 percent.. Pros: Honest and friendly more

shop owner reply 1/5/2009

my name is paul schneider and i am the owner of schumann auto repair. i would like to give my side of this story. this customer brought in a ford escape that the engine was damaged by lack of maintaince. the customer started dissassembly of this vehicle then deceided he did not have the skills to finish the job. he wanted to supply his own used engine which i agreed to. the quote i gave him was to replace a complete engine with all accessories. a 3 day turn around was never discussed nor promised. the engine supplied was not exactly the same engine that was in the vehicle. which involved more labor to change over the necessary parts.this was explained to the customer. this customer was already very difficult to work with before the engine was even running and that is the reason that i wanted cash payment. there were some bolts missing when the customer delivered the project to me and we replaced them with spare bolts from the shop, there was a bolt missing when the customer picked his vehicle.the vehicle was pulled in the shop after the missing bolt was found and inspected by myself, the engine was properly mounted. the bolt was replaced and the mechanic reprimanded. this was a difficult situation and i am sorry the customer feels this way. the job took much more time than i charged the customer due to his partial disassembly and the replacement engine being different . THANKS FOR YOUR TIME ,PAUL SCHNEIDER more

Great service. Good with hard to figure out problems. 12/26/2008

This is the only shop that I have been to that did not try to hard sell me a bunch of work that I did not need. Very honest. He not only explains what is wrong, but he actually shows you. Great service and very knowledgeable about cars. I take my fleet vehicles as well as my personal cars to this shop. Highly recommended. Pros: Quick service, Very polite, very knowledgeable, very honest more

FIND ANOTHER REPAIR SHOP, FAST! 10/16/2007

I will NEVER take my car or refer my worst enemy to this place! My calls were never returned, I was overcharged for 5 hours of work, which is $80hr after tax. What should have been a 3 day repair was 10 days. When I finally picked my car up, the owner asked for cash ONLY?! Pros: I can't think of anything pro about them! Cons: Everything! more
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Additional information

  • Neighborhoods:

    Northside

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