Good: Exception service by one of their employee, Alex (?).. Bad: Poor and crude customer service provided by Walter.. Improvements: More employees like Alex and Art.. Other: I was so impressed with one of the employees, Alex, service that I came back to this location on a Friday a few weeks ago. I asked one of the employees(he didn't have the usual green shirt on but was behind the counter) for help and he was extremely rude! I asked for the manager, Martin, and instead of finding Martin, he just kept on ignoring me. I asked for the manager in charge AGAIN and this person just grabbed his crotch in front of me. I was so horrified that I left!.