I always have a very enjoyable time there. They don't fluff up the bills with stuff I don't need. They let me know what needs to be done and what could wait until next time. Once, when my husband dropped off his car and I went to pay for it but could not drive it home (because it was a manual shift, don't ask, I have tried to learn!) the lady offered to drive me home in it and walk back to the shop. How's that for customer service! (In case you were wondering my hubby picked it up when he got home from work).