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Scala's Bistro - San Francisco, CA - Reviews page 1 - Judysbook

Scala's Bistro

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marker
432 Powell St, San Francisco, CA 94102 (at In the Sir Francis Drake hotel, at Sutter St, Union Square)
San Francisco, CA 94102
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(415) 395-8555
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Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA
Scala's Bistro - San Francisco, CA

Reviews

( 10 )
( 9 )
( 5 )
( 1 )
( 2 )

Best

A favorite that we have frequented at least 10 times in the past three to four years- the service is great and the food wonderful. Reservations are a must ( they keep your prefern...

Worst

I had lunch at Scala recently and sat in the bar. I would not recommend sitting in the bar unless you are just there to drink. Our waiter took 10 minutes to get to us, didn't of...

Bad Service and Worse Food 12/26/2008

I was a big fan of Scala's Bistro until about a year ago, when -- after dozens and dozens of business and leisure meals there -- I was issued the ultimate insult: bad service, bad food, and my complaint to the manager was absolutely ignored even though I had left my phone number and email address for a response (he seems to greatly favor and fawn over women under 30, so perhaps I didn't fit his demographic of whom to cater or listen to). I stayed away for about 11 months but ventured in last week after Christmas shopping, and was so disappointed that I will no longer waste another dime or minute there. The food was lackluster, the service desultory, and the bartender/server at the bar seemed bored and uninterested in service. Stay away -- there are many other places to be fed WELL on Union Square -- places that may actually CARE about your business. more

Always at home 12/17/2008

A favorite that we have frequented at least 10 times in the past three to four years- the service is great and the food wonderful. Reservations are a must ( they keep your prefernces on the coputer so no need to worry about whewree you wil sit) or the walk-in wait is forever! Try the calamarie-to die for! The wine list could be a bit more varied but then such is life. An excellent place to sit and relax while shopping at Union Square! Noisey due to high s ceilings but a great place to enjoy more

Outstanding! Fantastic food and service. 7/11/2008

I stopped into Scala's after a long, long day travelling and sightseeing - what a great place to finish the day. Hostess, servers, even busboys were so pleasant and warm, and excellent guides for both the food and wine menu. I loved the salmon with a crispy skin, served on garlic mashed potatoes. A real pleasure! more

DO NOT give Credit Card Number- Terrible Customer Service 2/28/2008

During OracleOpen World in November 2007 a handful of colleagues and I (from a very small company) made reservations at this ""acclaimed"" restaurant. Unfortunately, travel plans changed and we were unable to make our reservations. We were informed that a $25.00 fee would be charged, however we received a $200.00 charge and the Scala's management claimed it was a $25.00 fee per person. They did NOT inform me of this ""policy"" initially and management conveniently did not return my calls nor credit the money back. Pros: Great Website Cons: Lack of Communication more

Perfect start to a great day 11/19/2007

My sisters and I meet in ""The City"" every year for a full day of eating, Christmas shopping, eating and Christmas shopping - and every year we start this fabulous day at Scala's. Best coffee in the known world (and this coming from a faithful Starbucks fan), wonderful mimosas, excellent breakfasts; and all of this in a gorgeous, warm, elegant and rich setting that makes us feel both special and welcome. The service is invariably attentive, friendly and efficient - no snobby waiters here. Our annual ""SF Spree"" just wouldn't be the same if we didn't kick it off with a magnificent meal at our favorite bistro! Pros: Atmosphere, Coffee, Service, AM Table Availability Cons: No Parking, Restrooms Far Away in Hotel more

I'd go back again! 9/17/2007

The ambience was fantastic and we were seated promptly. The service was friendly at the beginning but as more people came into the restaurant the server started getting a bit distracted. The food was excellent, especially the halibut. I would go back again! Pros: Get the halibut more

Best piece of halibut I've had in years 9/2/2007

Very good food although do not think of it as a ""classic"" Italian restaurant with pasta dishes and such. My halibut meal was decidedly un-Italian. But boy was it good!! Excellent preparation and seasoning. My companion had a delicious flank steak with fries. The beef carpaccio was fine, if not lacking in quantity. Service was top notch, even from the hostess. Desserts were tasty. I recommend the Berry Semifreddo. Pros: Excellent service. Delicious food. Cons: Long wait. Make a reservation! more

The menu doesn't have as many options as I'd like but the... 7/20/2007

The menu doesn't have as many options as I'd like but the prices are reasonable when you look at the... more

The menu doesn't have as many options as I'd like but the... 7/20/2007

bochup Provided by Partner
The menu doesn't have as many options as I'd like but the prices are reasonable when you look at the portions. The 2 of us shared a tomato soup, be... more

Not Worth The Price 5/28/2007

Nothing in this restaurant warranted the high prices on the menu. The food was very good but not quite worth the price. The insincere greeting at the front desk and the indifferent service also do not justify the high prices. The ambiance at Scala's is also very nice, but once again it is not worth the prices. And I am still trying to figure out why a bottle of wine costs twice as much at Scala's Bistro as it does at any other upscale restaurant. This restaurant also gets very loud so it is hard to have a conversation with the people at your table. Pros: Good Food Cons: High Prices, No Parking, Very Loud more

Tasty Pasta 4/7/2007

It's been a while since I've been back here and was happy to see it was still a great place. We didn't have reservations but they accomodated us quickly at the bar. I ordered the Oxtail Agnolotti and it was fantastic! The sauce was great and it was very filling. My fiance had the halibut and it was good as well. However overall I think the pastas are a better for taste and value. Our waitress was nice and didn't try to oversell us food. Yes the restaurant is slightly pricey, but I still think it's nice place to end the evening after a long day out in the city. Pros: Location, food, atmosphere Cons: Not the best value more

Disappointed after a lot of Hype 2/18/2007

My boyfriend and I were intially going to dine here for New Years, but decided against it since they weren't going to have any favors or do anything special for the evening. We ended up coming our last night of our vacation instead and were quite disappointed to end our great san fran dining experiences here. Service was very run-of-the-mill (i think i've had better service at Fridays) and the food was unimpressive. My steak was good, but nothing you wouldn't expect from this kind of restaurant. My boyfriends meat was VERY DRY. Oh yeah, and the bathrooms aren't even in the restaurant, but upstairs in the hotel. Expect to take about 15 min. to wait for the slow elevator, ride it up, use the restroom, wait for it again and take it back down. Kills the dining momentum. Perhaps it was a bad night because this place had come recommended by a family friend/gourmet chef. Very anticlimactic. Spend your money elsewhere. San Fran has many other great eateries NEARBY. Pros: Close to Union Square Cons: Not up to Par more

Customer service leaves much to be desired 12/18/2006

I have lived in the City since 1985 and Scala's has been one of my favorite Union Square restaurants. Recently, my friend and I dropped a late night cocktail and a light dinner. The hostess explained that it was very busy in the dining room. We offered to sit at the bar, but she snapped at us the bar was now part of the dining room. Finally, she said that she could seat us in the dining room, but we would have to vacate our table by 8:30 p.m. We agreed and we were seated. Our waiter was wonderful and the food was good, but not up the Scala's usual standard. The pasta I ordered was very ""rubbery"" in texture. We had just finished our meal at 8:31 p.m., and the hostess came to our table ordered us to vacate at once. I thought her actions were rude and uncalled for. That night Scala's lost two loyal customers. Pros: great Union Square location Cons: On busy nights, they will rush customers to turn over tables more

Consistently high quality food.... 11/13/2006

I love this place! The food is 100% consistent.....fabulous cocktails.....the roasted beet salad is to die for. The hamburger with gorgonzola puts others to shame.....beautiful cheese plates for dessert.....and Inniskillen ice wine for the perfect end to a perfect meal. Bravo!! Pros: Fantastic food served in a beautiful space Cons: Reservations are a must more

It's all about the booths and the pork chops! 8/6/2006

This place has my favorite booths of any restaurant in the city. I love to just kick back and watch what is going on in that gorgeous kitchen... and then there is the food. I always start off with the calamari which has little pieces of fennel that are really to die for and then a pork chop -- the best in the city. If Scala's isn't your favorite place to go after a good shopping trip in Union Square then you are really missing out! more

Good but their raising their prices 5/4/2006

I've eaten at this place many times over the past five years. In the last year, their prices have gone up. Besides that they have always been consistent with their food and service. I enjoy their linguine and clams( good amount of garlic with a touch a tomato sauce) many times as for the pear, spinach and cesar salad( pear being my favorite). If you like goat cheese they have a warm bread, goat cheese appetizer that I recommend. Pros: good food, downtown Cons: prices increasing more

A nice find next to The Drake... 1/24/2006

Was attending a meeting at the Sir Francis Drake Hotel and only had an hour for lunch. My associate and I wandered in and were seated right away. Service was adequate and friendly. The mac & cheese (with Smithfield ham and black truffles, topped with breadcrumbs) was fantastic and the pear salad was a work of art. Also recommend the Nutella bread pudding. Got out of there for under $30 and I was stuffed and didn't even order an entree! Pros: nice location, desserts Cons: can be pricey, noisy more

Exceptional Entrance with Fair Finale 12/21/2005

With a painting of a stucco staircase leading to open air bringing light into the dark, high-ceilinged interior of Scala, thoughts of a journey to Europe came to the forefront. However, I was brought back down to reality when our appetizer, larger than life mussels, arrived without much flavor to mention. Having ordered clam linguine with garlic and chili, I was sure that there was much room for improvement. While the flavorful mix of spices and herbs complimented the delicate clams well, the rubbery, stale-seeming pasta was not a good addition to the mix. The meal did finish with a perfectly sweet eggnog crème brûlée. While I had expected a dreamy journey, I would rather recommend Scala as a nice spot to stop in for a post-theater liquor or dessert. Pros: ambience, dessert Cons: unknowledgeable staff, food more

SCALAS AND SAN FRANSICO!!!!! 12/13/2005

A FEW MONTHS BACK WE CAME INTO SAN FRANSICO FROM COLORADO AT ABOUT 11:00 PM. BEING HUNGRY WE ASKED AT THE HOTEL AND THEY SUGGESTED ""SCALAS!!"" NOT ONLY WAS THE FOOD GREAT BUT THE SERVICE WAS JUST AS GREAT. I TIP MY HAT TO SUCH A FINE STAFF. I HAD THE PAN SEARED CHICKEN. COUNT ON ME COMING BACK AND ANYONE I CAN SEND YOUR WAY. Pros: FOOD, SERVICE, AMBIANCE more

good place for a business lunch 12/6/2005

I just went here for the first time on a business lunch. The food was good and well presented and the menu varied enough to appeal to multiple tastes (and at the end, they have desserts available in mini-portions for an after-lunch treat), service excellent, and it was a good place for a one-on-one meeting. Quiet enough to hear each other, but loud enough that you could speak freely without feeling like you would overheard. more
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Menu for Scala's Bistro




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Owner Message

  • Rustic Italian, a twist of French and the freshness of Northern California in the definitive San Francisco Restaurant.

Editorial

  • Stone-tiled floors, soaring ceilings and abundant mahogany give this downtown bistro a grand, turn-of-the-century feel that the nouveau-rustic French-Italian menu compliments well. A well-dressed...

  • 9/2/2009 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri: 7am-3pm, 5:30pm-11pm, Sat-Sun: 8am-3pm, 5:30pm-11pm
  • Payments:

    Visa, Diner's Club, American Express, Master Card, Discover
  • Neighborhoods:

    Downtown, Northeast

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