I honestly think the business owners spend the time writing their own reviews because if you look closely, so many of the reviews have the same style of writing.
If you like creepy old men, this is the place for you! I had a horrible experience with ""Ed"" trying to sell me something the ENTIRE time I was there. When I first got there to get my hair highlighted, he cut a piece of my hair off (without asking) and told me he was taking it to his ""chemistry lab"" to test for chlorine...except he never ended up telling me anything about the ""results"". Maybe he was keeping it as a souvenir for a fetish of his.
The lady doing my highlights was very nice but unfortunately I still have roots, which was the main reason I came in. ""Ed"" also told me I *had* to get a ""special conditioner"", oh, and he gave it to me for a ""bargain""! Only $15 instead of the $25! Turns out, when I googled it, I could have bought the entire bottle for less than $15, and it was NOT needed, just trying to sell me something I didn't need.
I called back to get a refund because I'm not happy with my hair. They said they cannot do that, but they'd be ""happy to make me happy"". I want to avoid seeing these people ever again because they simply were incredibly creepy, that I'm just staying away. Hopefully with this review they will reconsider giving me my refund back.
This place is COMPLETELY overpriced and full of used-car salesmen all over. Watch out.
Cons: Creepy people, OVERPRICED, Bad Results