Been taking my Lab there for a number of years now, after having been unhappy with several vets closer to my home and receiving this as a recommendation by our very knowledgeable trainer. We live in Allentown and actually go all the way to Hellertown to see Dr. Draper. I haven't at all experienced the poor service of the other reviewer, and P.S. to animal lovers, wouldn't you sacrifice convenient night time and Saturday hours for the best care? The hours can make it tough with working full time, however my poochie is well worth having to make up hours at work, or take a couple hours time off. Dr. Draper is very knowledgeable and experienced. I have never had the staff be rude to me, there are one or two that aren't overly friendly, but on the flip side aren't rude or cold. Additionally, Dr. Draper is one of the very few in the area that will take a holistic approach, going the conventional medicine route if need be. The important thing is that he respects your wishes regardless, whether it be holistic or conventional, whether you follow the strict vaccine schedule, or choose to do titers (checking blood yearly to see if immunity is still there from the last vaccine, instead of automatically immunizing again each year unnecessarily). Draper has also always squeezed us in at last minute notice when we?ve have problems arise (and usually at the later end of schedule so we don?t have to take much time off of work). Overall, pleased with this practice.