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Satellite Country - Austin, TX - Reviews page 1 - Judysbook

Satellite Country

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1710 Fortview Rd
Austin, TX 78704
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(866) 404-1809
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Reviews

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Best

First of all, you would have to understand all the difficulty involved in this business to really appreciate it. With that said I've been a satellite installer for the past 19 yea...

Worst

Personally, I think that the other two reviews on this page are BS. They sound too scripted and too much like marketing. Whatever, though. Anyways, my experience: Although the...

former sat. installers opinion 9/9/2011

First of all, you would have to understand all the difficulty involved in this business to really appreciate it. With that said I've been a satellite installer for the past 19 years. I've installed the big 8' dishes, Primestar, Dish Network, and Direct Tv in Florida, Colorado, Tx., Minnesota, & Wisconsin. I can't even guess how many satellite companies I've worked for and only one comes close to the level of quality that I as a christian I hope for in a business. It's been six years since I've worked for them and just the fact that they are still in business and growing says more than I can. This business has a great staff starting with the owners and the service mngr. more

REAL review. 7/10/2011

Personally, I think that the other two reviews on this page are BS. They sound too scripted and too much like marketing. Whatever, though. Anyways, my experience: Although the first phone call was pretty standard, they quickly got rude when I said that I didn't know if I would be able to switch my service to them. I was in the middle of asking a question when they hung up on me. Also funny is the fact that I found better deals online compared with what they offered me. Oh well. My advice is to steer clear of Satellite Country. more

Excellent Customer Service- A++ 7/8/2009

I was one of the people who waited until the last second to go digital (when my tv cut off). I called and spoke with a sales agent, who was extremely professional and knowledgeable. He was very curteous, and fully explained every inch of detail involved with signing up for new service. Every charge was fully disclosed, and the technician was extremely helpful during the installation. The customer service was so phenomenal, I am a Satellite Country customer for life. I know my sales agent is always there for any issues I could possibly have, plus I get $50 each time I send a friend to them! I know my friends and I won't be going anywhere else for my satellite TV/ internet needs. Especially if we want to talk to someone we can understand. Thank you Satellite Country! Pros: Personalized Service/ Professional, Expert Sales Agents Cons: None more

Great Customer Service - before and after the install 7/21/2008

I called around a few places looking for satellite service and I got a bunch of people who didn't exactly speak English as a first language, until I found these guys. I spoke with a rep named Michael who was very knowledgable. I had just bought an HDTV and didn't know where to start. Michael was extremely helpful in simplifying everything, he explained about how the TV would work with the HD service. (It isn't confusing anymore) I got installed quicker than I had expected and he was there for questions after the install. Overall I couldn't have asked for a better experience. I'd ask for Micheal just to be on the safeside though... more
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Owner Message

  • Satellite Country offers Comcast Services, High Speed Internet, Satellite Programming and other applications across the U.S.! Call us today!

Additional information

  • Hours:

    Service Monday-Sunday
  • Neighborhoods:

    South Lamar

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