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Santa Barbara Animal Hospital - Cape Coral, FL - Reviews page 1 - Judysbook

Santa Barbara Animal Hospital

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106 Hancock Bridge Pkwy W Ste B7
Cape Coral, FL 33991
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(239) 574-9005
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I was an established client of this practice. I took my newly adopted cat, made an appointment for 2 p.m. and arrived ten minutes early. Met with with the ""practice manag...

Uncairng Staff 2/17/2012

I was an established client of this practice. I took my newly adopted cat, made an appointment for 2 p.m. and arrived ten minutes early. Met with with the ""practice manager"". Not very friendly reception to start off with. She took me and my cat in the exam room and she and an assistant began trying to take my cat' rectal temp. I did not like their handling of my cat, he was not enjoying this and they pulled and held him. I told them stop. We'll we do this all the time."" Her tone was argumentative and bitchy"". I requested to see the vet. ""They aren't here at lunch."" she replied. I told them to stop treatment and asked to see their license to practice. The manager said "" I don't have to show you and if you don't leave I am calling police. leave now:' . Customer service was pathetic and this individual just cost Dr. Alexander 2 feline patients and a complaint with the state for Licensure non compliance. I have never been so disrespected by a professional. Don't subject your pet to this place. more
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  • Neighborhoods:

    Hancock

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