Sanctuary Spa

I was given a massage by Linda and it was EXCELLENT! I haven't felt this good since before my car accident in April. She and the rest of the staff were wonderful. I will be going back! more

I usually see Lily or Shannon, but Ashra is a great addition to the staff! She is friendly and professional and a wondeful perfectionist when it comes to brows! I so appreciate her. Thanks so much! more

Since I started treating myself to facials now and again a few years ago, I've tried several places in Houston, San Antonio, and states other than Texas. None compares to the Restoration Facial offered at Sanctuary Spa. It includes not only an amazing facial that makes my skin feel soft, supple, and clean for days afterwards, but wonderful shoulder, neck, and foot massages. Trust me, this treatment gives over an hour of blissful peace that last well beyond the treatment itself! more

Not just a facial! Sanctuary spa offers the most relaxing experience. Their comfortable waterbed tables allow for a wonderful neck and shoulder massage as part of their facial--highly recommend! more

My skin feels and looks amazing after Sanctuary Spa Signature Restorative Facial with Shannon. Shannon is a brilliant beauty therapist with an extensive knowledge and experience in the beauty/skincare industry. Every visit offers wonderful results and I love coming back to see her, Aleksandra more

I had a massage with Anna. The massage was okay. Not the best. I ordered 1 1/2 hour massage and received 1 hour and 20min. She did not even touch my low back or the tops of my pectorals(which are tight on me due to my job...she knew this). Only worked my gluteus after I reassured her it was alright. Never once placed the palms of her hands on me.....was all fingers and poking. Plus every few minutes would lift her left hand, and pop her wrist and fingers. Sounded like two beads hitting each other......very irritating. On a positive note, she was not talkative during the massage and she worked my neck and upper shoulders pretty good....when she was not popping her wrist and fingers. more

Linda was exceptional. I will be back. more

I recently purchase a 1hour massage and had an enjoyable massage to end a long week. Lisa performed my massage and she did a great job in covering the areas that where bothering me the most like my neck and lower back. Thank you again for making my experience TOP notch and relaxing, will returning soon! more

Sanctuary is the only spa I have found in Houston to offer Lymphatic Drainage massage which is what my doctor has recommended for me. Wendi is the best! more

I have traveled to different places in the world and try to visit a Spa in each location I go. Sanctuary is by far the best I've ever been. Shannon is the most caring and professional facialist I've ever had. more

This was my second visit with Wendy, and it was better than the first time (and the first appointment was GREAT). It's three days later, and I still feel relaxed and rejuvenated. My goal is to see her once a month...it's MORE than worth it! Thanks WENDY!!!! =) more

This was my 2nd visit w/ Wendy and it was even better than the first time, which was wonderful! I will definitely return soon. more

I was told the treatment would take 1 hour and 15 minutes. It was less then an hour. I have had the "seaweed blanket" elsewhere - the time in the seaweed had been longer and they use a very hot blanket. here I was just wrapped in towels and some sort of hot stone was put on my stomach. Not to question modesty, but other places do your entire body (excl. pubic area) which was disappointing too. I hated getting dressed in the same "steam room" as the treatment, it made it very hard to get dressed plus my clothes were in the room with only a towel on them (and no hangers provided). staff was nice. appt was to be at 1:30 I was not seen until 1:50 even though I called prior to say I needed to be on time and was assured that would be the case. I am giving one more try for a message but won't go back for a body treatment. more

I come early to appointments all the time just to enjoy the overall ambiance of this spa. I didn't expect for such a beautiful spa to be in a professional building but it is definitely decorated cozier than the spas i've been too in the past. I recieved my first facial here and got addicted right away, spur of the moment one day I wanted to get another one but sanctuary didnt have any available appointments so I went to face logic. Let me tell you it doesnt compare what so ever. The price is a bargain but after going im more than willing to shuck out the extra couple dollars to get the sanctuary experience. more

I recieved a surprised gift certificate for this spa from my bf, once I called the to make the appointment and told the receptionist I didnt exactly know what was included in the package, she said she couldnt look it up at the moment. (that should of given me a hint) So I had to go to my email and tell her the certificate info. Once I showed up at the spa, the front receptionist was too busy texting on her phone and had a rude attitude I gave her the certificate and started with the massage. To be clear both the massage and the facials WERE GOOD. Yet as we are going from one procedure to the other the receptionist walks back there and says and in front of everyone she says that my boyfriends card was declined card! She was going to have to contact him.. As emmbarrased as I was I told her that I would just pay for it, not satisfied with that she said that she still had to talk to him.. (He works in Iraq.. there was no way for us to get ahold of him) Which then I told her, and she said that I needed to take care of that... keep in mind when I made the appt. they should of looked it up, then I called to tell them I was on my way, and I still showed up and filled out paper work and during this time it never occurred to anyone to check it... As bothered as I was I still wanted to get the facial, so the receptionist still had the nerve to ask if I was gonna pay for it, if im getting the service done of course I will!! The other workers were standing there listening to everything...during the facial I couldnt even relax and was ready to just get out of there. As I went to go pay (so much for someone getting a gift certificate) I asked her how come he was able to get it online (PS DONT BUY THEIR STUFF ONLINE) she said she had no explanation for that, or why they never bothered to look it up until I had already had a service done and why they never sent out an email telling him anything (but this time she said it hadnt been decline that the exparation date on it was for that same month and that it might have had been the reason.. that it showed as incomplete). She was so rude and kept acting like it was my fault... when in reality it was theirs... In all honesty, my biggest bother wasnt that I had to pay for it but it was their lack of professionalism that really bothered me I felt humilated and she kept acting like if I was trying to steal a service from them, or like if I had randomly made up a gift certificate. And once I offered to pay for it she acted like if she didnt think my card was going to go thru. I dont believe that is a way to do business, I understand that mistakes happen sometimes but, I also believe that you should treat people right, are their workers forgetting that thanks to ppl like me and my bf she has a job! It was one of the most demining things ever. And it all turned out.. that their website hadnt even ran his card thru, which they later did call to apologize for (of course another receptionist which wasnt even there that day, had to do it)... Ha! So much for me getting a gift to relax me huh! Where did the serenity go? PS... if you have a gift certificate, make sure you take money with you I think that would be a horrible situation to be in if I would of left my purse at home. more

I love Sanctuary Spa! Ive been a client at the spa for years and I LOVE what they have to offer. Not only are the services exceptional...you really feel the love when you walk in. The products that they use make my skin feel like heaven! more

I've been coming to this spa for years. I've tried facials, massages and energy work. Everything I've tried is absolutely fabulous. I always come back for the facials! Everyone is friendly and helpful. can't wait until I go back again. more

Everyone is absolutely the best at what they do, especially threading by Soheila. In addition, from Bea on down, they are all warm, beautiful people who genuinely care about providing perfect service to all their clients. I cannot say enough good things about Sanctuary Spa. I'm very sad that I'm having to move away and leave such a great place! Pros: Everything more

I Love, Love the staff and service at Sanctuary. Shannon the best esthetician I ever had. I have a teenage son and will be back to see her. After my facial I had a massage with Androulla, what a passionate therapist, she took care of all my body aches and pains. Lunch was wonderful, pasta pesto chicken salad served with love. I asked who the owner was and I just want to say Brea the love shows in your Spa and staff. I will be back Pros: Best facials and massage Cons: n/a more

Receptionist indicated I would get 10% off services after I inquired about birthday discount. However, she gave me only $10 off instead of $25. She was rude when I was explaining this to her and later said it is 10% off only one service, which still didn't add up correctly and I wasn't told this in advance. She then hung up on me without any closure. My birthday is special and it certainly didn't feel like it going to this place. A pity, because the facial was fabulous. Pros: wonderful facial Cons: receptionist, price more