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San Roque Pet Hospital - Santa Barbara, CA - Reviews page 1 - Judysbook

San Roque Pet Hospital

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3034 State St
Santa Barbara, CA 93105
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(805) 682-2647
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Reviews

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( 3 )

Best

This is the best place! The front desk ladies make us feel like family. Our dog gets so much attention; he loves going there! The manager is so friendly. She came in the room whil...

Worst

DO NOT go here if you can avoid it! They charge extortionist prices and will hold your animal hostage if you are unwilling to pay! God help you if your animal is injured - they wi...

Satisfaction guaranteed indeed! 12/12/2011

This is the best place! The front desk ladies make us feel like family. Our dog gets so much attention; he loves going there! The manager is so friendly. She came in the room while I was waiting and was very interested in my pet. The vet techs and doctors are always very helpful in explaining everything. I always feel very comfortable when leaving my dog in their helpful hands. I highly recommend going to San Roque Pet Hospital. more

Outstanding Care and Service 7/22/2011

Last weekend I took my dog to Santa Barbara for the weekend. He had knee surgery earlier this year and the trip was his first time in the surf since last summer. While at the beach, Brutus (a 90 lb. Labrador) came out of the surf limping and hopping on three legs. Needless to say I was very concerned and not knowing where to take him to be checked, I noticed that San Roque Pet Hospital sponsored the dog poop bag dispensers at the beach. It was late Friday afternoon when I called, but Dr. David Dawson had me bring Brutus in. He was outstanding. He immediately examined Brutus, took digital x-rays, and recommended follow-up treatment by our regular vet, offering to call and send the x-rays her. I only wished I lived in Santa Barbara so we could see him all the time. Also learned that Dr. Dawson just bought the Montecito Pet Hospital so others will have the benefit of his very professional and compassionate care. more

Compassionate! 3/21/2011

I do not agree with the negative review posted here because I have only experienced very positive things from San Roque Pet Hospital. The whole staff has always been very helpful, accommodating, compassionate, and helped me make informed decisions about the wellbeing of my pets. I have never felt that money was their main priority, and I know they would never try to perform an unnecessary surgery. I would highly recommend this pet hospital, and really hope people don't get discouraged over the negative post on this website. Also, when Care was operating out of that hospital, that was all of Care's staff and doctors, which I think has lead to this unfortunate review of the wrong practice. more

That's not NICE. Are you really more angry at yourself?! 9/22/2010

The inaccurate comments above desperately need to be addressed. I am shocked by the outright lies and slander being stated above. She should be ashamed of herself . She ran over the cat, brought it in for treatment, then denied it was hers. The cat was severely injured with a hip fracture and needed surgery. (I find that necessary)She signed an estimate, authorized treatment and paid only part of the bill. A few days later, she called San Roque and was very angry about paying for a cat that was not hers. Question..is the cat hers or not? I think she is confused. If I ran over a cat and it had to have surgery, I would pay for it regardless. Then again, I'm from California and I'm an animal lover. When this cat was on its way to recovery, she wanted it back. BTW, San Roque absorbed the cost of the surgery. Animal first, money never. The cat is now doing great. Thanks San Roque for stepping up to the plate!!! more

EXTORTIONIST PRICING, UNETHICAL!!!!!!!! 3/7/2010

DO NOT go here if you can avoid it! They charge extortionist prices and will hold your animal hostage if you are unwilling to pay! God help you if your animal is injured - they will take you for a ride!!!! They take advantage of the fact that they are the only emergency animal hospital in SB (at least after CARE closed) so they stick you between a rock and a hard place - pay out the nose, or your animal may not live. They asked me if they could put a catheter in my cat, and of course I said ""do anything she needs to be well again."" They knew they had me. After only preliminary work, they wanted to charge me $1,700, and then $3,000 or more later for an unnecessary surgery. They know us Californians care about our pets, and their greedy capitalist hands can't wait to get your money. I am still battling with them to get my cat back and they don't call me as promised. They are sneaky, underhanded, for-profit and they should be ashamed calling themselves a ""caring"" animal hospital. They don't care about your animal, if they did, then they wouldn't make you go broke so you can't even keep it! Where will my cat go now? They said they might have to gas it, the pigs. Money first, animals later. Avoid these slime balls at all costs. If you can wait out the night or weekend to take your injured animal to an animal clinic at normal hours, do so! Can you believe that I'm even suggesting this? But I am because if you go to them w/ an emergency, concerned for the well-being of your pet, they will see dollar signs and take you for all you're worth. They should be ashamed of themselves. more

EXTORTIONIST PRICING, UNETHICAL!!!!!!!! 3/7/2010

DO NOT go here if you can avoid it! They charge extortionist prices and will hold your animal hostage if you are unwilling to pay! God help you if your animal is injured - they will take you for a ride!!!! They take advantage of the fact that they are the only emergency animal hospital in SB (at least after CARE closed) so they stick you between a rock and a hard place - pay out the nose, or your animal may not live. They asked me if they could put a catheter in my cat, and of course I said ""do anything she needs to be well again."" They knew they had me. After only preliminary work, they wanted to charge me $1,700, and then $3,000 or more later for an unnecessary surgery. They know us Californians care about our pets, and their greedy capitalist hands can't wait to get your money. I am still battling with them to get my cat back and they don't call me as promised. They are sneaky, underhanded, for-profit and they should be ashamed calling themselves a ""caring"" animal hospital. They don't care about your animal, if they did, then they wouldn't make you go broke so you can't even keep it! Where will my cat go now? They said they might have to gas it, the pigs. Money first, animals later. Avoid these slime balls at all costs. If you can wait out the night or weekend to take your injured animal to an animal clinic at normal hours, do so! Can you believe that I'm even suggesting this? But I am because if you go to them w/ an emergency, concerned for the well-being of your pet, they will see dollar signs and take you for all you're worth. They should be ashamed of themselves. more

Knowledgeable n wallet friendly 6/15/2009

recently rescued a bunny from BUNS. Cost me 15 bucks. 1 month later bunny into Emrgncy vet at nite 800 bucks. ER vet suggest SRPH + Dr. WO'B. Call the next day, they already have all bunnies info + xrays. Dr. WO'B takes 2 new seats cuz age wants to see a specific area better that wasn't seen in the ER xrays. No charge, for these ones cuz I already spent so much last night. So diagnosis not good. She gives 3 options. I'm crying. Also stressing my 15 dollar bunny turning into major expense, can't afford biopsy at that moment. But Dr. WO'B gives me shot alternative. Says try this call me in a month. Also says biopsy estimate is good for 2 months. So the shot option buys me time fir not only my bunny but my wallet too. What other get/ vet hospital will give you options on payments be services AND still try to help save the animal while not killing ( financially) the human ( and their wallet)? My parents have always had the same vet. Here in town, for YEARS, n they've NEvER been offered a choice of payments or estimates on procedures that were good for 2 months, never! So if your looking fir a vet/ hospital that truely loves pets, and is passionate about their work, while being COMpassionate about their patients & their owners, then stop by San Roque Pet Hospital to visit with Any of the great vets/ vet techs. The parking is Tricky, but that's the only thing Tricky about this wonderful place! Oh n btw, they are one of the few places that SPECIALIZE in bunnies n other small mamma... (message truncated) more

Apparently we are not thinking of the same person 4/16/2009

The Dr. Welton I know, took time out of her busy schedule (she is a brand new mom!) to vaccinate and do free exams on approximately 20 pets of the homeless in Santa Barbara on an early Sunday morning. There is NOTHING unethical about that...I call that kind-hearted ! Pros: Always willing to help--She is knowledgeable! Cons: she works part-time more

BEWARE 5/8/2008

This is the worst clinic I have ever been too. BEWARE. They lie and are unethical. What more can I say. more
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Additional information

  • Hours:

    Mon-Fri 8:00 AM-5:00 PM,Sat-Sun Closed
  • Neighborhoods:

    East San Roque

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