I've been going to San Francisco Rose for the past 8 years and have been extremely disappointed in the past two, specifically since ownership changed hands. The last time I went was about 6 months ago to pick up an order of me & my husband's favorite dish, the one that used to always keep us coming back-the Hickory Chicken sandwich. When I got home I was absolutely horrified--the fries were so black and so hard that they had to be thrown away...even my normally indiscriminate husband couldn't eat them. Not only that, half the chicken was missing from the sandwiches. I have personally worked in the service industry and cannot understand what kind of owner would permit these types of things to happen, or what kind of employee would do such a thing. If they were out of usable fries, or chicken for that matter, they should have offered an alternative side or proposed some type of acceptable solution instead of stooping down to that level. I actually gave these people a generous tip, and really at this point the best thing I can do is to give everyone else one-DON'T EAT THE FOOD, YOU WILL BE RIPPED OFF AND TREATED POORLY BY THE STAFF. If they didn't have the ethics to make things right with my order, God only knows what else is going on in that kitchen!!
Pros: They have alcohol--that's the only pro.
Cons: The food and customer service is HORRIBLE, and they have valet service on inappropriate nights.