I was a long time fan of Sampan, but it seems to lose it edge with each passing year. It went from "great" in the 90s, to "average" in recent years, and I'm afraid it's now just bad. The food simply lacks character and authenticity. More importantly, it's becoming almost devoid of any flavor at all. For example, the potstickers are now heavily caked in a thick, bland, and pasty dough, tasting more like Cracker Barrel-style dumplings than the thin-skinned Asian delicacy one would expect. The soups offer no interest whatsoever, and are either bland to the point of neutrality or overly heavy handed as in the hot/sour soup. Additionally, the noodle dishes are woefully bland and often appear to be made with garden variety italian style pastas. Honestly, even Panda offers better dishes and flavors. As my New York wife commented last night "this tastes like a Midwesterner's take on Chinese food.' Alas, that's exactly what it's become. Not recommended.
Pros: They deliver
Cons: Somewhere along the way the food has lost character and become incredibly bland and uninspired.