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Samila Boutique - Redmond, WA - Reviews page 1 - Judysbook

Samila Boutique

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16540 Redmond Way
Redmond, WA 98052
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(425) 558-5714
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Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA
Samila Boutique - Redmond, WA

Reviews

( 25 )
( 3 )
( 2 )
( 1 )
( 12 )

Best

I knew exactly what kind of dress I wanted to get and had been looking at dresses online for weeks before I went to Samila. I had actually gone online and found a dress that I lik...

Worst

This place looks like an old, dingy pink house and the employers are incredibly rude. When you walk in, they will ask for your size and lead you to the area that contains your si...

Editorial review from Citysearch 8/7/2012

Like a month ago, i bought my prom dress here at Samila Boutique. Sincerely, i went to all possible prom dress stores in Seattle, CA and finally (and thanks God) i reached Samila Boutique. The lady that works there (too bad i cant remember her name) patiently helped me try like 25 dresses until i found THE ONE. She was really sincere with her opinion of how the dresses looked on me, which helped a lot, because i had no idea what was my kind of dress. If you're searching for nice treatment, professional help and thousands of dresses to see so you can finally choose, Samila is the perfect place. You'll end up buying more than one! Thanks Samila, my prom will be the best one ever<3 I'll give this place a five star definetely. more

Best Place to Buy a Dress EVER 5/19/2011

I knew exactly what kind of dress I wanted to get and had been looking at dresses online for weeks before I went to Samila. I had actually gone online and found a dress that I liked on the Samila website but I never imagined it would be as pretty as it was when I saw it in person. more

Amazing!!!!!! 5/7/2011

We were desperate for a prom dress and could find nothing. Heard about Samilas and called but they were closing. Jasmine stayed open late for us and found several dresses that were all perfect! We left there with a dress that would be altered in time for prom - less than a week away. This is our new store for special occasion dresses. The customer service was above and beyond!! Jasmine is the BEST!!!! Thank you. more

Best Place to Buy a Dress! 5/6/2011

Samila is my favorite dress store and i have bought 2 dresses from there in the past 2 years. The service is fantastic and like Shelby said, Yasmin remembered both out names when we were in the store this Monday. No matter the occasion they make sure that you find the dress perfect for you and they would never harass anyone. I have had one of my dresses for 2 years and it still does not have any wholes or anything. If the dress needs altering they do it for you and its perfect. I honestly don't know what store these people went to but it wasn't samila! more

Horrible customer service, return policy, and dress quality 5/5/2011

I went there to buy a formal dress, and there were holes and stains on my dress that i realized after i made my purchase. After I made my purchase, the main owner lady claimed she could not let me return anything. She said I can only exchange. I honestly could not find any other dress that matched my style but one that was good enough but i had to shell out another 70 dollars. I spent a total of 370 at that place, and I regret it very much. The ladies that work there always act so rushed and they were like rushing me in the fitting room, telling me to hurry up and just buy the dress already in in a joking but annoying manner, and just making up lies like this will sell by tomorrow if you do not buy it now. They use insincere sales tactics, its so pressuring and annoying. After looking back, i realize i fell for those tactics. Sadly those sale pitches got to me, and now its too late to do anything about it because of their unfair no return policy. never going there again, and i recommend you buying else where, like nordstrom with great customer service. more

Will never buy a dress anywhere else! 5/5/2011

For the last 2 years I have bought all of my formal dresses from Samila botique, and I plan to continue to buy my dresses there. The staff there are so friendly and genuine(particularly Yasmin, the younger manager) and the customer service is excellent (the staff recognised me and my friend immediately and even remembered our name's). I have never had an issue with returning a dress.... but then again I usually don't buy a nice, expensive prom dress without thinking it through first... more

Worst experience ever... 4/28/2011

Nothing good about this store. Although, the one older lady employee helping my daughter try on dresses, was nice. The others need to take customer relation/business courses, particularly the younger manager. After some negotiating, the owner finally realized it was best, in all fairness to let me return the dress. The purchase had been made 45 minutes prior. The dressing room there was terribly crowded, my daughter just wanted to get out of there, and try the dress on at home. We were told by the nice lady helping us out that we had 7 days to return the dress. My daughter did not like and also felt uncomfortable that the manager kept calling her ""love"". It just felt so insincere. Have heard other friends of my daughters say the same thing; they didn't like it either. Those Swedes, the Nordstom's, are one great example/role models for us all, where happy smiles are in, and where the customer is treated fairly, and ""comes first"". ...So essential for any good successful business today, especially during these competitive rough economic times. Luckily we found ""the perfect dress"" elsewhere, so much better quality and $$'s less. It was completely perfect, and fit my daughter to a tee. Absolutely gorgeous!! Many kudos to this other dress shop we stumbled upon. It was perfect in every way; the two young gals(employees) there were excellent A+ shining examples of kindness. The changing room was large and uncrowded. We felt so special in this particular boutique; what a relief that was...in comparison to this very unhappy earlier experience at Samila's. Thank you for allowing me to express my story here. I'm a person that says it exactly how it is. Somehow we all go forth and learn from each other, and I think that we did. Above all, and in the end, fairness and kindness really do matter... more

Excellent service and selection! 3/20/2011

Excellent customer service and an incredible amount of dresses to choose from. Usually, we spend hours and hours looking for the perfect prom dress, but this year was so easy. The service was out of this world! I have not had service like this in well, I can't remember when. My daughter tried on about 15 dresses and easily had three that she loved. We were in and out of the store within one hour with the PERFECT dress. I would highly recommend this Boutique. more

Huge selection, Helpful staff, Gorgeous dresses! 2/20/2011

I was visiting the Seattle area and needed to find a dress for my company Christmas party and I couldn't find anything. I happened to be in a store in the mall and asked the girl working there if she knew anywhere else that I could find formal dresses. She told me about Samila Boutique in Redmond. After about a 15 minute drive from Bellevue, I found the boutique. Needless to say, I was overwhelmed when I walked in because I had never seen so many dresses in one place in my life. more

Felt like a PRINCESS!! 2/2/2011

First of all, the store has the biggest selection of dresses I have ever seen in one place! Second, the entire store is organized so that all the dresses that are in your size are all in the same place. In other words, the store is organized by size. Easy!! Third, the customer service here is amazing. I had 2 woman helping me at the same time. One was on the floor putting shoes on my feet, while the other was pinning me for alterations. I felt like a princess! more

MOST AMAZING SELECTION OF NIGHT GOWNS + BEST CUSTOMER SERVIC 1/21/2011

I was going crazy after searching all the malls and on-line stores for a whole week with not being able to find the one of kind dream dress I had in mind until my boyfriends sister recommended Samila?s Boutique, more

SAMILA = GREAT SHOPPING EXPERIENCE! 8/27/2010

We first learned of Samila a couple years ago when I had bought a dress from another store for my daughter's school dance. On the evening before the dance, my daughter became disstressed because she felt the dress was too long and wanted it shortened. On the morning of the dance, I drove into Redmond to see if help was possible on short notice and the first store that came to my attention was Samila. I walked in and explained the situation and my request was greeted with a gracious affirmation that it could be accomplished! I was amazed at the beautiful work that was done under a short time frame (the dress was made of silk charmeuse, and the hem had to be very narrow -- difficult work!) and at such a reasonable rate! I will never forget the kindness that I received that day! Because of the excellent treatment, my daughter and I have returned twice since and each time have taken away a beautiful dresses at a reasonable price! Each time we go, my daughter is treated like royalty!! It's a very edifying experience. I highly recommend visiting Samila whether to buy a dress or for alterations to a dress you already own. I highly recommend visiting this wonderful boutique! more

Samilla Boutique Customer Service 5/11/2010

My daughter went into Samilla Boutique after an awful experience shopping at a different store in Bellevue, then trying to order her prom dress online. She was unhappy with the dishonesty she had faced from both the Bellevue store and her online experience. Pros: Wonderful help and a lot of choices Cons: A bit cramped up as far as space more

Cinderella's Fairy Godmothers 4/28/2010

My 17 year old daughter and her big sister came to shop for a prom dress. Jasmine and Samilla spent hours helping her choose a dress that's both beautiful and flattering. They listened to what she wanted, and gave her the attention she needed, utlimately finding her the absolute perfect gown. They completed the alterations when they said they would, and made the dress look as if it was custom made. They did not let her wallow in the ""I'm too fat"" mantra of today's teenager, but made her feel beautiful. Thank you!!!!! Pros: Excellent service, quality clothing, unique designs more

Great Service, Store, and Selection 4/19/2010

I have never gone to Prom before, so I was a little bit apprehensive walking into this little boutique with such a wide selection of dresses. I was immediately greeted by the two managers there who only seemed eager to help me find a dress. These two women put up with my picky tastes for 30-40 minutes after they were supposed to close. It was clear they weren't trying to rush me or force me into buying something, they only wanted to help make my dress buying experience comfortable. I left the store a happy customer with a beautiful prom gown I will be displaying at my high school's prom this year, all thanks to Samila! Thank you! Pros: Helpful service and massive selection more

AMAZING CUSTOMER SERVICE 4/18/2010

I honestly have no idea how anyone could see that there is bad customer service here. From my experience of going in with my sister and her friends numerous times before and my own time going the customer service is excellent. I came in a couple of days ago and they have a huge variety of beautiful dresses. Even though they were very busy the employees were extremely kind and helpful. They pulled out numerous dresses they thought I would like and were very patient while helping me try them on. I'd recommeded this place to anyone look for a prom dress or any dress for a special occasion! more

HORRIBLE CUSTOMER SERVICE 4/16/2010

If you are looking for good customer service, PLEASE do not go here. The two main managers are extremely rude. They try to tell you what you want to hear so they can sell the dresses. They ARE NOT helpful at all. The store is extremely too small and it gets way too crowded and stuffy. Out of all of their dresses, there are only about one or two extremely nice ones and that are one of a kind. Every other dress is a rip off. Not to mention, they try to make you get alterations because they OVERCHARGE for it (that's why they offer a bigger size than you actually are). This store is DEFINITELY NOT worth the money that you will be spending. Cross this shop off your list when looking for special occasion dresses. It is filled with nothing but managers with BAD ATTITUDES who hate their job, mediocre dresses that are overpriced, and a shady exchange/return policy. I also wanted to add that they also discriminate against larger sizes, their selection of dresses from size 10 and up are hideous. PLEASE TAKE MY ADVICE AND SAVE YOURSELF THE TRIP. I LEARNED MY LESSON AND I'M NEVER GOING BACK THERE TO PURCHASE ANYTHING. MESSAGE ME IF YOU HAVE ANY FURTHER QUESTIONS. more

Great Prom dress!!! 4/15/2010

Our experience was wonderful. Yasmine was absolutely GREAT at picking dresses that really looked perfect on my daughter, she was honest, helpful, helped with accessories - even if the accessories weren't in the store, she gave us suggestions as to what to buy/look for that would work with the dress we bought. They make alterations for you - it was awesome. We found the absolutely PERFECT dress!! YAY! And Samila was very sweet and helpful as well! Great place to go!!! Pros: Yasmine was EXCELLENT at helping us pick the perfect dress Cons: It is warm in the shop, dress light more

too crowded 4/15/2010

i walked in with my mom and the lady's were staring at me meanly and they immediately started saying what size they think i am and i found a few dresses to try on and one of the staff was right outside my room the hole time i was getting the dress on witch was very awkward and when i was done and trying to decide if i liked any of the dresses one of the staff members was standing in the dressing room with me witch made me feel extremely awkward and uncomfortable so all and all i will NEVER go back again. Pros: the staff were very mean. Cons: It was very hot and crowded and stuffy more

Gaudy! 3/21/2010

If you have taste and aren't interested in gaudy dresses don't go here. I tried on over 20 dresses and each was uglier then the next. Also they bring you larger sizes so you have to pay the alteration fee's which are quite expensive. Can find similar dresses elsewhere that are less expensive. Cons: pushy, not attractive dresses. more
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    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Downtown

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