If you're considering calling these people, I wouldn't. They do not call back, even when they promise to. They don't call to inform you of the status of your equipment. In fact, the only time they called me is when they needed more money to purchase the parts. From what I can tell it's a shoddy operation.
They picked up my DLP tv in April, and there it sits, still waiting for parts. I've given up on this place.
I wouldn't recommend this place to my enemies, let alone friends.
Pros: None that I can think of.
Cons: Dirty operation, small place with lots of tv's inside.