I am writing this review to give 5 stars for the services of Shana Dee Brown at Salon Tru. I can honestly say that she is an expert in hair color, and I was highly satisfied and extremely relieved to find her. Please read on: First off, I have been a devoted and loyal fan of Aveda products for many years. What I didn't realize is that the level of Aveda salon services can differ so drastically due to the poor corporate structure of Aveda. I moved to Scottsdale from San Francisco one year ago. In San Francisco I entrusted the care of my blonde, highlighted hair to one Aveda stylist for 5 years. Upon my move to Scottsdale, I had the only two horrendous hair experiences at two different Aveda Salons. The first horrendous experience was Icon Hair Architexture in the Summit Center, Scottsdale; the second horrendous experience was at 2BUSALON at Scottsdale Fashion Square. Both claimed to be Aveda Salons. At 2BUSALON, the hairdresser, Crystal, had essentially no Aveda experience when she was referred to me by their receptionist. She was ""coached"" by the other stylists during my appointment. This was after I asked for an experienced senior level Aveda hairdresser, and was told by their receptionist that ""everyone"" was Aveda trained. When I left 2BUSALON, after 4 hours of ""on the job training"" my beautiful blonde hair was orange! I had to have this color corrected by my stylist when I returned to San Francisco for a visit, but was told I had to wait for at least a month because of the damage done. My other horrid experience was at Icon Hair Architexture Salon, by their stylist Marnie. After an initial consultation with Marnie, she decided mid way through the highlight experience to apply a base in a ""cool"" tone rather than the usual ""warm"" tones that my former hairstylist had supplied her with the colors she has used for 5 years. She decided not to inform me in this decision. Unfortunately Marnie advised me of this as she was removing the foils, and told me that in her opinion, this looked more ""natural."" I advised her that if I wanted to be dishwater blonde ""natural"" I wouldn't be sitting in her chair. I was fuming!
I am absolutely thrilled to find Shana Dee Brown and Salon Tru. She is a well experienced color educator for Aveda, and I could tell immediately that the entire staff had a loyal client following. I felt welcomed by the front desk, and I knew instantly I was in the right place. Shana put me at ease during the consultation process, and after the color and beautiful hairstyle (I have long layered hair), my hairstyle lasted three days. The color is still beautiful, and I have had many compliments. I did read a couple negative reviews of the physical appearance of the salon, and I would completely disagree. The Salon Tru is in Old Town Scottsdale where the buildings are quaint adobes. This Salon is clean, beautiful, welcoming, well ventilated and comfortable. I pre-booked my next appointment, and I would say that the fees are very reasonable for Scottsdale, Arizona.