I went in to see Sovay to get a haircut about 2 week ends ago--I have extremely long and thick hair, and needed someone who appreciated that instead of dreading it. Before I made an appointment, we spoke on the phone about my hair length, texture, and exactly what I wanted and she actually seemed excited to cut my long, thick hair. I went the following weekend and immediately connected with Sovay as a stylist and as a person. She is a perfectionist, and will not let the client walk out of her salon without being 100% completely satisfied--and I definitely was. Not only did I get an amazing cut and style, but I felt very comfortable talking to her from the beginning. I will be back soon for another hair cut very soon!