I've been dying my hair black from a box for almost twenty years, and was starting to get tired of the color as well as the trouble of getting the color, going home, praying I didn't get dye on anything other than my hair, and all the other fun at home dye acutramal.
I'd gone to some place at the mall where they were extremely rude to me saying that black dye cannot be taken out and even if they did, it'd look horrible. I'm sure it would have if I'd let THEM do it. I was going to give up and just let it grow out hideously, until I remembered I'd gone to Aqua Blue a year prior and really enjoyed it. Also I recall they did crazy colors and feisty cuts, so I figured if they can get the colors in there, they should know how to get them out again!
Robert had cut my hair last time, with me only going in with a bad print out photo of some TV star (don't remember) and I said ""Can you do this?"" and he said ""Yup"" spun me around in the chair a bit and TAH DAH. Perfection.
So this time I went in and said... ""Can you make my hair not black anymore?"" Robert seemed almost excited at the idea, and not only said yes, but explained HOW he could, what he'd use, the effects on my hair, and how black hair dye and other dyes stick on your hair. It was like a science lesson!
Robert came in on his day off and was very patient with my child-like tender headedness... not sure how else to say that. Anyhow, he was up front and honest, saying we'd do our best and that it might take more than one go at the dye remover, and I was fully informed and actually excited to participate in this very interesting process.
My hair looks FANTASTIC! The entire staff is wonderful and fun, they're so accommodating and gracious. I love listening to their stories.
Long story short, Robert is now the ONLY man who is allowed to touch my hair from now on... for salon purposes anyhow! Haha!
Pros: Fun atmosphere, friendly staff, variety of services
Cons: It's next to Chili's (which is not good, don't go there)