The service is very poor and the quality is also very poor. The lady that did my silk nails did them in such a haste and she pushed back my cuticles without using any cuticle softener. She used her own fingernails to do it and it hurt a lot. I know it damaged my nails more than it helped. I wasn't prepared for her to do it because she never asked me if it was ok to do it or not. The place is also unsanitary because the same tools are used without having cleaned them before using them on me. She also rushed the whole time because she was trying to squeeze in a walk-in customer (I made an appt ahead of time). She also did not answer all of my questions properly and to top it off, she argued with me that she glued my nail tips on crooked because my natural nails were crooked! I can list more things, but I think this highlights the major problems. The whole experience was very frustrating and completely awful from start to finish. I highly recommend avoiding this place!