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Sally Beauty Supply - Owings Mills, MD - Reviews page 1 - Judysbook

Sally Beauty Supply

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9920 Reisterstown Rd Ste 11
Owings Mills, MD 21117
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(410) 902-4680
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Sally Beauty Supply - Owings Mills, MD
Sally Beauty Supply - Owings Mills, MD
Sally Beauty Supply - Owings Mills, MD
Sally Beauty Supply - Owings Mills, MD
Sally Beauty Supply - Owings Mills, MD
Sally Beauty Supply - Owings Mills, MD
Sally Beauty Supply - Owings Mills, MD

Reviews

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Best

I haven't been in this particular Sally's store in a few years. I had a bad experience years ago and vowed to never come back. I decided to go in a few weeks ago and I could'nt be...

Worst

I usually frequent this store to get my beauty supplies. Never again. While the customer service at this store is usually very average, it's never been as terrible as what I exp...

Great customer service!!! 9/15/2011

I haven't been in this particular Sally's store in a few years. I had a bad experience years ago and vowed to never come back. I decided to go in a few weeks ago and I could'nt believe it! I was greeted by a friendly smile first of all. After a few moments an employee approached me and asked if I needed help with anything. I declined as I was just browsing for nothing in particular. They had alot of new products since my last visit and I was busy with just looking over everything. I must say the customer service in the store now highly meets all of my expectations. I've been back several times since and have made many purchases. The employees are very friendly, helpful, upbeat and always meet my needs in what products I'm looking for. I am now a customer for life!!! Thanks for the new group of wonderful employees that made my shopping experience wonderful!!! more

Worst Customer Service Experience EVER 7/13/2010

I usually frequent this store to get my beauty supplies. Never again. While the customer service at this store is usually very average, it's never been as terrible as what I experienced today. I was yelled at by an employee upon entering (yes, entering) the store. Many employees were all hovered around the registers chatting and sitting on the counter tops. As I walked in to get my products one of the employees screamed, ""I said HELLO!"" (She must have said hello when I entered, but I did not hear her.) Very confused and caught off guard, I peered out behind the shelf and asked her if she was speaking to me. She pointed her finger at me and yelled ""Yeah, that would be you!"" Rather than defending myself to a clearly unstable employee, I just exited the store. And will never EVER return. Pros: they have beauty products Cons: customer service more
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Editorial

  • Hair, skin and nail products and equipment for salon and home use; shampoo, makeup, clippers, flat irons, disinfectants and more.

  • 8/17/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon - Fri, 9am - 8pm; Sat, 9am - 7pm; Sun, noon - 6pm
  • Neighborhoods:

    Garrison

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